Lavanya Khurana
Edmonton,AB
Summary
Skilled Front Desk Supervisor successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated adapting to changing demands and learn new information quickly. Skilled in training and managing personnel and providing excellent shift coverage to meet guest needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Supervisor
Moonlight Indian Kitchen
Edmonton , Alberta
05.2024 - Current
- Monitored the front desk staff to ensure proper customer service was provided.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Crew Member
Mcdonalds
Edmonton , Alberta
03.2024 - 07.2024
- Greeted customers, took orders, and provided product information.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Verified that orders were accurate and complete before delivering them to customers.
Server/Front Desk Receptionist
saffron indian cuisine
Edmonton , Alberta
10.2023 - 05.2024
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
Education
High School Diploma -
MacEwan University
Edmonton, AB05-2025
Skills
- Cash Management
- Account Updates
- Guest Relations
- Reservations Management
- Hospitality services
- Operations Oversight
- Scheduling and Planning
- Complaint Management
- Staff Training
- POS System Operation
- Problem-solving skills
Certification
- ProServe Certification
- ProTect Certification
- Alberta Security Services Training
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
Front Desk Supervisor
Moonlight Indian Kitchen
05.2024 - Current
Crew Member
Mcdonalds
03.2024 - 07.2024
Server/Front Desk Receptionist
saffron indian cuisine
10.2023 - 05.2024
- ProServe Certification
- ProTect Certification
- Alberta Security Services Training
High School Diploma -
MacEwan University
Similar Profiles
Binita Bhujel TripathiBinita Bhujel Tripathi
Costumer Service at Samir's Indian KitchenCostumer Service at Samir's Indian Kitchen
Mamadou SyllaMamadou Sylla
Chef at Moms Indian KitchenChef at Moms Indian Kitchen
ARYAN S NAIRARYAN S NAIR
COOK'S ASSISTANT / RESTAURANT SUPERVISOR at SAVOYS SOUTH INDIAN KITCHENCOOK'S ASSISTANT / RESTAURANT SUPERVISOR at SAVOYS SOUTH INDIAN KITCHEN