Lavanya Jayachandran

Strong self-motivated Management Professional, with 17+ years of experience serving in Quality Assurance Practice. Proven success leveraging superior ability, drive, enthusiasm in leading and mentoring teams to achieve extraordinary results in delivering quality certified projects both in manual and automation testing practice. Highly motivated team player with analytical, organizational, and technical skills, unique ability to adapt quickly to challenges and changing environment. Expertise in inventing and creating Tools and Accelerators to simplify day to day tasks suiting client requirements. Recognized for mentoring new teams for Agile Quality assurance and ability to lead, manage and foster collaboration with vendors, business partners, stakeholders, and project teams. SUMMARY Domain: 17+ years of experience in Quality Assurance with knowledge across Telecom, Insurance and Banking and Financial Services (BFS) domain in Loans, Retail and Wealth management & Infrastructure. Management: Program Management, Stakeholder Management, SOW preparation, Demand and Supply Forecast, Billing Forecast for the team, chairing Delivery Dashboard calls and QA Status calls, running Defect Triage Calls and Defect Management, Metrics collation and evaluation, effort and cost estimations, cost saving, and value adds, invoicing. Managing Testing resources on large engagements across multiple geographical locations (USA, Canada, India and UK). Quality Assurance: Played a key role as QEA Manager in various successful projects and handled teams across multiple geographical locations. Strong orientation with quality consciousness and driving the team to achieve targets. Proven Expertise in identifying Automation Test scenarios, Automation Framework Design, Automation Script Development, Test Execution, Maintenance, Defect Tracking and Reporting. 7+ years of experience in Agile projects and tools. Demonstrated thorough understanding of Agile and Traditional Waterfall Methodologies. Expert in implementing cloud solutions for infrastructure services across the organization. Conversant in nCino (Salesforce solution for E2E commercial loan origination system for banking), Java & Selenium, ACCELQ. Acquainted to JIRA, HP ALM, and SharePoint Online. Excellent skills in Excel macros, VBS, HTML and SQL. Organizational Initiatives: Responsible for hiring and Interview campaigns to build teams and involved actively in training new employees. Mentored new hires into the QE&A and Agile practice of the company. Strong advocate of the rapid improvement exercise (RIE) to constantly evaluate and improvise QEA practice to match with the rapidly evolving technology and market. Passionate about the development of the team and an advocate of continuous learning of the team resources. Responsible for establishing and a key contributor in Agile and Dev ops practice within the organization.