Seasoned Lead QA from OnX Enterprise Solutions Ltd, adept in web and mobile automation testing with Cucumber and Appium, and a front-end development background. Excelled in Agile environments, enhancing test frameworks and processes. Proven ability to lead teams and improve testing efficiency by over 30%, showcasing strong leadership and technical proficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead QA, Automation Web Testing
OnX Enterprise Solutions Ltd
Toronto, Ontario
06.2020 - Current
Led web and mobile automation testing initiatives using Cucumber and Appium for efficient end-to-end (E2E) and regression test execution.
Developed, executed, and maintained functional and regression test suites to ensure application stability across multiple environments.
Raised high-severity defects in QAT and production environments through Rally, contributing to timely resolutions.
Participated in daily standup meetings to provide project status updates and collaborated with teams during refinement sessions to analyze new features for testing.
Conducted daily production runs and performed smoke testing to validate E2E functionality.
Acted as the primary point of contact (POC) for teams in the healthcare domain, managing product ownership for web applications in Caremark, Retail, and Specialty domains.
Engaged in PI and sprint planning sessions, providing feature estimates and ensuring coverage of functional, regression tests, and automation scripts.
Delivered knowledge transfer sessions as a Subject Matter Expert (SME) to internal teams.
Applied test-driven development (TDD) practices for managing test data creation requests.
Maintained proficiency in Agile project management tools, including TFS, Rally, and JIRA.
QA Test Engineer
Black Knight INC
Hyderabad, India
03.2014 - 06.2020
Client Engagements:
Supported major banking clients including Bank of America, JPMorgan Chase, and Wells Fargo, with a focus on Credit Decision Management and Loan Onboarding domains.
Subject Matter Expert (SME) in Loss Mitigation processes and tools for mortgage loans.
Responsibilities:
Led Quality Assurance (QA) activities using Oracle Application Testing Suite (OATS) to execute and validate testing procedures.
Identified test requirements from specifications and designed test coverage plans aligned with project goals.
Developed, documented, and maintained functional test cases, test data, data validation, harness scripts, and automated scripts to ensure product quality.
Collaborated with Functional, Technical, Infrastructure, and Hosting teams to identify performance issues and system bottlenecks.
Ensured system and user requirements were met through rigorous execution of QA activities and test case reviews.
Scheduled and facilitated test plan/case reviews with cross-functional teams to align on quality benchmarks.
Escalated potential quality issues to management and ensured the validation of deliverables against functional and design specifications.
Managed defect isolation, replication, reporting, and verification of defect fixes.
Interpreted and applied software development methods and procedures aligned with SDLC and IT industry standards.
Process & Methodology:
Followed Agile methodology for iterative software development and testing.
Conducted both functional and non-functional testing, ensuring comprehensive test coverage.
Led the creation, maintenance, and execution of 700+ test cases for continuous test improvement.
Designed and implemented a customized automation test framework based on client needs, enhancing test efficiency and accuracy.
Reviewed performance test cases and procedures to ensure alignment with business requirements.
Configured and executed performance and automation test scripts, utilizing tools such as Jenkins and Maven for CI/CD.
Additional Expertise:
Led performance scenario setup, test configuration, and overall test execution for quality assurance.
Acted as the single point of contact (POC) for performance and regression testing in the onsite-offshore model.
Regularly participated in bug triage and review meetings, providing valuable input to resolve issues promptly.
Education
Master of Science - Information Technology
MAHE University
Manipal, India
06-2003
Skills
Quality Assurance
System Testing
GUI Testing
Regression Testing
Functional Testing
Mobile Testing
Web Services Testing
Native Apps Testing
SDLC
Agile
Scrum
Waterfall
Linux
Windows 10
SQL Server
My SQL
Visual Studio code
MS Access
RQM
Quality Center
TCM
TFS
Rally
JIRA
Selenium RC
Selenium Web Driver
Cucumber
Soap UI
Postman
JavaScript
Python
Java
GIT Hub
GIT Lab
Jenkins (CI/CD pipeline)
Certification
Agile SAFe 4 & SAFe 5 Practitioner Certified
Advanced Level, Test Manager - ISTQB Certified Tester
Foundation level testing - International Software Testing Qualification Board (ISTQB)