Lavaneya Karunananthan
Markham,ON
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tutor
Dr. Joe Academy
2022.01 - Current
- Leveraged technology and visual aids to engage students and enhance learning.
- Collaborated with teachers, administrators and parents to determine how best to support student success.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
Beauty Advisor
Sephora
2022.06 - 2023.01
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
Sales Associate
The Children's Place
2021.06 - 2022.08
- Accurately processed POS transactions.
- Managed returns, exchanges and refunds in accordance with store policy.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelor of Science - Honors Biology
McMaster University
Hamilton, ON2024-04
High School Diploma -
R.H King Academy
Toronto, ON2020-06
Skills
- Problem-solving
- Active listening skills
- Teamwork
- Payment Processing
- Goal-Driven
- Attention to Detail
- Building Customer Loyalty
- Excellent Written and Verbal Communication
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Certification
Fundamentals of Intellectual Property
Timeline
Beauty Advisor
Sephora
2022.06 - 2023.01
Tutor
Dr. Joe Academy
2022.01 - Current
Sales Associate
The Children's Place
2021.06 - 2022.08
Bachelor of Science - Honors Biology
McMaster University
High School Diploma -
R.H King Academy
Fundamentals of Intellectual Property
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