Lauryn Rutkoski
Winnipeg
Summary
Personable, hard working, enthusiastic team player that is eager to learn new skills and expand my knowledge base. Quick to master new skills, able to prioritize and stay on or return to task, and can work with little to no supervision. Great ability to remain positive in tense situations and provide a positive experience.
Overview
4
4
years of professional experience
Work History
Fashion Associate
Walmart
10.2022 - Current
- Providing exceptional customer service, addressing concerns and resolving issues promptly.
- Maintaining a clean and organized sales floor, ensuring an enjoyable shopping experience for customers.
- Assisting in visual merchandising, creating eye-catching displays to attract customers.
- Open, shelve and merchandise new products in visually appealing and organized displays for optimal sales promotions.
- Stock merchandise, clearly label items, and arranging according to size or color.
- Recommend, select and locate merchandise for shoppers, engaging politely to establish product needs and wants. And answer questions about store policies and addressed customer concerns.
- Manage inventory and ensure proper stock levels for high-demand products.
- Use in-store system to locate and track inventory.
Customer Service Field Representative
Aecon
04.2021 - 12.2021
- Demonstrated excellent communication skills in handling customer inquiries and complaints professionally and effectively.
- • Door to door providing information regarding imminent construction activities and get residents’ concurrences.
- • Asked probing questions to determine residents’ needs and accurately input information into electronic systems.
- • Relayed productive customer feedback or complaints to higher levels.
- • Answered customer questions and addressed concerns, resulting in a large reduction in complaint calls.
- • Exceeded company productivity standards on a consistent basis.
- • De-escalated problematic customer concerns, maintaining a calm, friendly demeanor
Education
High School Diploma -
Sherman Highschool
Sherman, TX05-2018
Skills
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Strong communication and interpersonal skills
- Problem-solving abilities
- Computer proficiency and Microsoft office
- Adaptability
- Merchandising and display
Languages
English
Native or Bilingual
Timeline
Fashion Associate
Walmart
10.2022 - Current
Customer Service Field Representative
Aecon
04.2021 - 12.2021
High School Diploma -
Sherman Highschool
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