Passionate about health, wellness, and fashion, with a strong appreciation for creativity and movement Enjoy practicing yoga and Pilates while expressing artistic vision through dance and painting Enthusiastic about staying ahead of retail industry trends and fostering an inclusive, high-performing team culture
LAURYN HILLS
Store Manager
Paris,ON
Summary
Results-driven Talent & Operations Manager with extensive experience in retail leadership, store operations, talent acquisition, and inventory management. Proven ability to enhance operational efficiency, oversee order fulfillment, and implement loss prevention strategies. Passionate about developing high-performing teams through staff training, performance coaching, and leadership development. Adept at managing payroll, optimizing labor scheduling, coordinating online order processing, and ensuring compliance with company policies. Seeking to leverage expertise in team engagement, merchandising execution, and operational excellence to drive business success and elevate the client experience at Sephora.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Store Manager
Garage
05.2023 - Current
- Led daily operations, optimizing productivity, efficiency, and team engagement to drive sales performance.
- Managed talent acquisition, including recruitment, screening, interviewing, and onboarding to build a strong team.
- Developed labor schedules, ensuring proper staffing levels while controlling payroll expenses.
- Oversaw inventory management, conducting bi-weekly cycle counts and implementing loss prevention strategies to reduce shrinkage.
- Supervised order fulfillment processes, ensuring accurate processing, packaging efficiency, and timely deliveries.
- Executed merchandising initiatives and visual standards, aligning store presentation with corporate guidelines.
Assistant Manager
Garage
11.2021 - 05.2023
- Assisted in recruiting and performance management, supporting hiring and ongoing training programs.
- Optimized key performance indicators (KPIs), implementing strategies to drive customer satisfaction and sales growth.
- Created digital marketing initiatives, managing social media content for Instagram and TikTok to boost brand engagement.
Allocation Analyst
YM Inc.
05.2021 - 11.2021
- Analyzed inventory trends and demand forecasting, ensuring optimal product allocation across store locations.
- Managed replenishment strategies, adjusting stock levels based on sales data to maximize profitability.
- Conducted compliance audits to ensure adherence to company inventory standards.
Brand Associate
Space Vintage
05.2020 - 09.2020
- Developed marketing campaigns and social media strategies, leveraging trend analysis and competitor research.
- Managed influencer collaborations, creating content to expand brand reach and engagement.
- Executed brand positioning initiatives, increasing market visibility through innovative storytelling.
Keyholder
Garage
11.2018 - 06.2020
Keyholder
Bluenotes
05.2016 - 11.2018
Education
Diploma - Fashion Management
George Brown College
Toronto, ON 09.2019 - 04.2021
Skills
- Operations & Logistics: Inventory Management, Loss Prevention, Order Fulfillment, Payroll Processing, Labor Scheduling
- Talent & Leadership Development: Recruitment, Staff Training, Performance Coaching, Team Engagement, Employee Relations
- Sales & Customer Engagement: KPI Optimization, Customer Service Excellence, Driving Revenue Growth, Data Analysis
- Marketing & Branding: Social Media Management, Digital Marketing, Visual Merchandising, Content Creation, Trend Forecasting
Interests
Timeline
Store Manager
Garage
05.2023 - Current
Assistant Manager
Garage
11.2021 - 05.2023
Allocation Analyst
YM Inc.
05.2021 - 11.2021
Brand Associate
Space Vintage
05.2020 - 09.2020
Diploma - Fashion Management
George Brown College
09.2019 - 04.2021
Keyholder
Garage
11.2018 - 06.2020
Keyholder
Bluenotes
05.2016 - 11.2018
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