Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Lauryn Gibson

Windsor,ON

Summary

Reliable and motivated university student with hands-on experience in customer service, front desk operations, and production environments. Balances academic studies with part-time work, demonstrating strong independence, time management, and a proven work ethic. Known for excellent communication, adaptability, and the ability to thrive in fast-paced team settings. Quick learner, confident under pressure, and Smart Serve certified.

Overview

4
4
years of professional experience
1
1
Certification

Work History

TPT

Stellantis- CHRYSLER
Windsor, Canada
02.2024 - 09.2024
  • Company Overview: Windsor Assembly Plant, Chrysler Canada.
  • Optimize production processes at Chrysler.
  • Assisted in quality assurance initiatives to ensure compliance with safety standards.
  • Engaged in continuous improvement initiatives to enhance overall vehicle quality and performance.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated equipment and machinery according to safety guidelines.

Administrative Assistant Intern

Raymond Chabot Grant Thornton
Granby, Canada
06.2023 - 09.2023
  • Company Overview: Raymond Chabot Grant Thornton is a top Canadian accounting and advisory firm, offering audit, tax, and consulting services.
  • Answering calls, greeting clients, and booking appointments.
  • Assisting customers with questions.
  • Provided customer service support by responding to inquiries promptly.
  • Engaged in continuous learning activities to improve knowledge of office management procedures and software applications.
  • Updated contact lists with current employee information regularly.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Hostess

Chucks Roadhouse Bar and Grill
Windsor, Canada
03.2021 - 10.2022
  • Company Overview: Chucks Roadhouse Bar & Grill, Legacy Park
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Assisted staff by serving food and beverages or bussing tables.
  • Answered telephone to provide dining information and take reservations.
  • Greeted customers and provided them with menus.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Education

Bachelor of Arts - Psychology

Wilfrid Laurier University
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05-2028

High School Diploma -

HOLY NAMES CATHOLIC HIGH SCHOOL
Windsor, ON
06.2024

Skills

  • Excellent verbal and written communication
  • Customer service and client relations
  • Multitasking in fast-paced environments
  • Appointment scheduling and phone etiquette
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Organization and attention to detail
  • Adaptability and quick learning
  • Team collaboration and support
  • Professionalism and time management
  • Conflict resolution and problem solving

Certification

  • Smart Serve, 01/01/24, 01/31/29
  • Honors Award, Holy Names Catholic High School, 2024
  • Member, FLYP - VP of training and development,Wilfrid Laurier University (2024-2025)

References

References available upon request.

Timeline

TPT

Stellantis- CHRYSLER
02.2024 - 09.2024

Administrative Assistant Intern

Raymond Chabot Grant Thornton
06.2023 - 09.2023

Hostess

Chucks Roadhouse Bar and Grill
03.2021 - 10.2022

Bachelor of Arts - Psychology

Wilfrid Laurier University

High School Diploma -

HOLY NAMES CATHOLIC HIGH SCHOOL

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Lauryn Gibson