Lauryn Ford
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills, and eager to learn more. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Reality Bytes Inc
Troy Witter
36 Oriole Pkwy E, Elmira
12.2021 - 07.2023
- Replaced worn and or broken parts on electronics devices to achieve a grade A Refurbish status .
- Managed the online store fronts
- Updated company website with deals and product packages.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Created clear, precise and properly detailed product and service information on company website.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
Aspira The Barrieview Retirement Living
Chris H
3 Concert Way, Barrie, ON L4N 6N5
05.2019 - 07.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Cashier
Sobeys
2080 Jans Blvd, Innisfil, ON L9S 4Y8
05.2016 - 03.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Elmira District Secondary School
Elmira, ON06.2021
Skills
- Pre- and Post-Production Proficiency
- Production Details Brainstorming
- Replacement and Repair Work
- Work Orders
- Time Management
- Plan Skilled Repairs
- Daily Cleaning and Sanitation
- Customer Satisfaction
- Order Parts
- Parts Replacement
- Service Calls
- Active Listening
Timeline
Reality Bytes Inc
Troy Witter
12.2021 - 07.2023
Aspira The Barrieview Retirement Living
Chris H
05.2019 - 07.2020
Cashier
Sobeys
05.2016 - 03.2018
High School Diploma -
Elmira District Secondary School