Laurien Michel Muhire
Ottawa,ON
Summary
Enthusiastic and reliable professional takes pride in providing excellent
customer service and creating memorable dining experiences for
restaurant customers. Skilled in anticipating customer needs,
addressing complaints and resolving issues in timely manner. Maintains
focus and positive attitude in stressful situations and high-volume
environments. Organized and dependable candidate successful at
managing multiple priorities with a positive attitude. Willingness to
take on added responsibilities to meet team goals.
Skills
- Expérience
- Server
- Cafe Gourmand - Bujumbura
- Janvier 2022 - janvier 2023
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle
- Complimentary items
- Explained menu items and suggested appropriate options for food
- Allergy concerns
- Bussed and reset tables to keep dining room and work areas clean
- Replenished food items, paper products and canned goods to keep
- Pantry well-stocked during busy periods
- Noted special patron requests and followed up with kitchen to
- Confirm delivery
- Competent in
- Microsoft Office Suite , internet and emails
- Formation
- High School Diploma
- Lycée Du Saint Esprit - Bujumbura, BI
- Août 2021
- Cole Primaire De KANYOSHA - Bujumbura, BI
- Mars 2014
- Compétences
- Order Accuracy
- Food Sales and Promotion
- Buffet Setup and Takedown
- Hospitality Service Expertise
- Menu Memorization
- Dining Area Maintenance
- Cash Handling
- Seating Assignment Preparation
- Dish Preparation
- Table Setting Arrangements
- Stocking and Replenishing
- Food and Beverage Pairings
- Bill Computation
- Wine Pairings
- Food Preparation and Safety
- Quality Control
- Guest Seating
- Service à la clientèle
- Gestion d'argent liquide
- Gestion de caisse
- Langues
- Français - Avancé
- Anglais - Intermédiaire
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