Laurie Younger
Nepean
Summary
Dynamic Senior Corporate Travel Consultant at Amex GBT with a proven track record in managing complex international travel arrangements and training teams on industry best practices. Expert in corporate travel regulations and delivering high-quality client service, ensuring seamless experiences for executives while adhering to organizational procedures.
Overview
23
23
years of professional experience
Work History
Senior Corporate Travel Consultant
Amex GBT
Ottawa, ON
08.2002 - Current
- Actively participated in ongoing professional development opportunities related specifically towards enhancing the overall service offerings provided by the consultancy firm.
- Trained consultants on industry best practices, contributing to the overall success of the team. Traveled overseas to assist on training Off Shore agents.
- Managed complex international travel arrangements, ensuring seamless experiences for high-level executives.
- Ensured compliance with all relevant industry regulations and guidelines pertaining to corporate travel management services.
- Compiled training documents for new processes as well and account specifics.
Education
Travel Counsellor Diploma - Tourism And Travel Management
Algonquin College
Ottawa, None05-1998
Skills
- High-quality client service
- Knowledge of market trends
- Knowledge of corporate travel regulations
- International reservations
- Travel accommodation management
- Fast-paced environments
- Training and development
- Adhering to organizational procedures
Accomplishments
Pacesetters Award 2004, 2019, 2024
Languages
French
Professional Working
English
Native or Bilingual
Timeline
Senior Corporate Travel Consultant
Amex GBT
08.2002 - Current
Travel Counsellor Diploma - Tourism And Travel Management
Algonquin College