LAURIE SHORT
Tracy, CA 95376-2145
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
Work History
Associate Team Lead
H & R Block
Tracy
01.2022 - 04.2025
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Ensured compliance with legal and regulatory requirements in all team activities.
Personnel Coordinator
Wal Mart Supercenter #5843
Patterson
02.2015 - 09.2018
- Coordinated employee onboarding and orientation processes for new hires.
- Managed employee records and maintained accurate personnel files.
- Assisted in scheduling training sessions for staff development initiatives.
Assistant Store Manager
Wal Mart Neighborhood Market #5610
San Ramon
01.2013 - 02.2015
- Assisted in managing daily store operations and employee schedules.
- Coordinated inventory management and ensured product availability on shelves.
- Trained new staff on customer service standards and store policies.
Asset Protection Manager
Wal Mart #1972
Livermore
06.2006 - 01.2013
- Monitored store security systems to prevent theft and loss.
- Conducted regular safety audits and inspections throughout the store.
- Trained staff on loss prevention techniques and safety protocols.
Invoice Clerk/Office Associate
Wal Mart #1972
Livermore
08.1993 - 06.2006
- Provides office support for the Facility by reconciling invoices, generating reports, researching issues and discrepancies, locating information, and maintaining files and documents.
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Education
High School Diploma -
Bishop O'Dowd
Oakland, CA06-1973
Skills
- Customer service
- Client communication
- Overseeing daily activities
- Attention to detail
- Workflow management
- SMART goals
Timeline
Associate Team Lead
H & R Block
01.2022 - 04.2025
Personnel Coordinator
Wal Mart Supercenter #5843
02.2015 - 09.2018
Assistant Store Manager
Wal Mart Neighborhood Market #5610
01.2013 - 02.2015
Asset Protection Manager
Wal Mart #1972
06.2006 - 01.2013
Invoice Clerk/Office Associate
Wal Mart #1972
08.1993 - 06.2006
High School Diploma -
Bishop O'Dowd
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