Summary
Overview
Work History
Education
Skills
References
Timeline
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Laurie Seremack

Lakeshore,ON

Summary

Compassionate healthcare professional offering demonstrated success in daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies. Well-rounded Personal Care Aide with 3 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Direct Support Professional

Community Living Essex County
08.2021 - 09.2024
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.

Personal Support Worker

Chartwell Royal Oak ( School Placement)
05.2021 - 06.2021
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming
  • Recorded client status progress and challenges in logbooks and reports
  • Provided ongoing compassionate patient care for each client
  • Completed scheduled patient check-ins and progress reports for all clients
  • Maintained network of connected caregivers to promote continuous professional development.

Cashier

Home Hardware
06.2020 - 05.2021
  • Assisted with purchases, locating items and signing up for rewards programs
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness
  • Operated cash register, collected payments and provided accurate change
  • Monitored sales events, added new merchandise and rang up purchases
  • Learned roles of other departments to provide coverage and keep store operational
  • Inspected items for damage and obtained replacements for customers.

Manager

A&W Restaurant
05.2014 - 10.2019
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Trained employees on additional job positions to maintain coverage of roles at all times
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction
  • Recruited and hired qualified candidates to fill open positions
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management
  • Assigned tasks to associates to fit skill levels and maximize team performance
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.

Education

First Aid And CPR Training -

Perri Med
2024

Health Care: Personal Support Worker -

TrIOS College
Windsor, ON
06.2021

High School Diploma -

Century Secondary School
Windsor, ON
06.2000

Skills

  • Compassionate patient care
  • Adaptable under pressure
  • First-aid and CPR
  • Client relationship management
  • Physical therapy
  • Administrative support specialist
  • Client satisfaction
  • Customer service best practices
  • Restaurant operations management
  • Organization and prioritization
  • Employee recruitment expertise
  • Adaptable
  • Full service restaurant background
  • Customer-oriented
  • Crisis Management
  • Behavior redirection
  • Direct Patient Care
  • First aid and safety
  • Goal Setting
  • Appointment Scheduling
  • Decision-making support
  • Client Support
  • Housekeeping tasks
  • Disability Awareness
  • Client documentation
  • Medical Records Management
  • Behavioral Management

References

Upon Request

Timeline

Direct Support Professional

Community Living Essex County
08.2021 - 09.2024

Personal Support Worker

Chartwell Royal Oak ( School Placement)
05.2021 - 06.2021

Cashier

Home Hardware
06.2020 - 05.2021

Manager

A&W Restaurant
05.2014 - 10.2019

First Aid And CPR Training -

Perri Med

Health Care: Personal Support Worker -

TrIOS College

High School Diploma -

Century Secondary School

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Laurie Seremack