Laurie Rideout
Fort McMurray,Alberta
Summary
Diligent Security professional with 8 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Security Guard/ID Attendant
Paladin Security (CNRL Horizon)
Fort McMurray, AB
01.2016 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Truck Driver Laborer
Copper Mountain Mining Corporation
Vancouver, BC
04.2019 - 05.2020
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
- Assessed equipment for damage, wear, battery life and fluid levels.
Security Guard, Med Driver/Team Leader
Paladin Security (Syncrude)
Fort McMurray, AB
08.2014 - Current
- Team lead at syncrude's base mine and Aurora.
- Provided constructive criticism regarding quality assurance on collections team phone calls.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Mentored and guided employees to foster proper completion of assigned duties.
- Identified violators and escorted departing personnel to guard against theft of property.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Responded quickly to incidents and assessed active situations for security concerns.
- Built strong relationships with customers through positive attitude and attentive response.
- Reported irregularities such as fire and safety hazards to maintenance.
- Permitted entry with escort for approved persons into secure locations.
- Assisted Job title with new hire processing and existing training programs.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Restaurant cashier
McDonalds
Fort Mcmurray, Alberta
02.2011 - 03.2012
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Counter clerk, deli
Real Canadian Superstore
Fort Mcmurray, Alberta
10.2008 - 10.2009
- Planned work for deli team to optimize coverage for busy periods.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Delivered items to guest tables and addressed and requests.
- Received deliveries, unpacked boxes, checked off items in system and stored products in stockroom.
Education
Grade 12 -
Holy Trinity Central High
Normans Cove Newfoundland Skills
- Employee and Visitor Screening
- Crisis Management Plans
- CCTV Monitoring
- Ground Patrol
- Microsoft Excel
- Intrusion Detection
- Detailed Activity Logs
- Microsoft Outlook
- Team Player
- CPR Certified
- Security Team Coordination
- Basic First Aid
- Critical Thinking
- Motor Vehicle Escort
- Detail-Oriented
Certification
CPR Certificate
Class 4/4F/F/4A-B-C Licence (ambulances, emergency vehicles and buses with fewer than
24 passengers)
Class 5/5F/G Licence (cars, small trucks and other 2-axle vehicles)
Class 6/6F/M/6A-B-C-D Licence (motorcycles)
First Aid Certificate
Security Guard License
Workplace Hazardous Materials Information System (WHMIS) Certificate
Timeline
Truck Driver Laborer
Copper Mountain Mining Corporation
04.2019 - 05.2020
Security Guard/ID Attendant
Paladin Security (CNRL Horizon)
01.2016 - Current
Security Guard, Med Driver/Team Leader
Paladin Security (Syncrude)
08.2014 - Current
Restaurant cashier
McDonalds
02.2011 - 03.2012
Counter clerk, deli
Real Canadian Superstore
10.2008 - 10.2009
Grade 12 -
Holy Trinity Central High