Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laurie Dollimore

Orangeville,ON

Summary

Dedicated retail manager with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience

Work History

Store Presentation Senior Manager

Canadian Tire
07.2019 - Current
  • Provided strong leadership to enhance team productivity and morale.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Participated in trade shows to identify new products and trends, staying current on market offerings.
  • Optimized store layouts for maximum efficiency, enhancing the shopping experience for customers.
  • Managed seasonal transitions smoothly, minimizing disruptions while maintaining adequate stock levels.
  • Built positive relationships with vendors for consistent and reliable supply of products. (Garden Centre)

Store Manager

Dollarama
04.2010 - 05.2019
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Unloaded pallets and deliveries and organized products in warehouse.

Education

Personal Support Worker

Georgian College of Applied Arts And Technology
Barrie, ON
2001

Skills

  • Time Management
  • Verbal and written communication
  • Project Management
  • Team Leadership
  • Customer Service
  • Schedule Management
  • Professional and Courteous
  • Task Prioritization
  • Problem-Solving
  • Organizational Skills

Languages

English

Timeline

Store Presentation Senior Manager

Canadian Tire
07.2019 - Current

Store Manager

Dollarama
04.2010 - 05.2019

Personal Support Worker

Georgian College of Applied Arts And Technology

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Laurie Dollimore