Laurie Cimo
Sales Consultant
Montreal,QC
Summary
Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
21
21
years of professional experience
Work History
Sales Consultant
Omer DeSerres
09.2002 - Current
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maximized customer retention by resolving issues quickly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Recommended complementary purchases to customers, increasing revenue.
Education
Bachelor of Arts - Fine Arts
Concordia University
Montreal, QC06.2000
Skills
- Demonstrations
- Product and Service Knowledge
- Sales Strategies
- Closing Techniques
- Time Management
- Consultative Sales
- Persuasive Communication
- Strong communication
- Product knowledge
- Active listening
- Customer service
- Sales Closing
- Staff Training
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Sales Consultant
Omer DeSerres
09.2002 - Current
Bachelor of Arts - Fine Arts
Concordia University
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