Laurie Amaral
London,ON
Summary
Dedicated & discreet professional with sound judgment as well as diplomacy known for my tactfulness & problem solving abilities. My dream job would be combining my love of animals in addition to helping people; providing empathetic support combined with critical & logical thinking during high pressure graphic situations. I'm eager to use my solid driving skills, brush up on my first aid & CPR if need be, to assist animals, providing comfort plus top notch care as well as operational efficiency with high quality customer care. It would be an honor to leverage my emergency telecommunications degree to work alongside the fine professionals I trained with. I am more than capable to take on this role and happy to commit to any shift and duties you require of Me!
Overview
37
37
years of professional experience
6
6
Certifications
Work History
Homemaker
self
London, Ontario
07.1989 - Current
- Completed day-to-day duties accurately and efficiently.
- Supported and guided juvenile diabetic daughter in managing insulin needs.
- Organized meals according to blood sugar levels, ensuring balanced nutrition.
- Drove 3 kids to sports & various after school functions such as dance, Navy league of Canada, Girl Guides, Boy Scouts
- Assisted children with homework, reinforcing understanding in various subjects.
- Went on various school field trips.
- Cooked nutritious meals all the family could eat
- Paid & did accounting as well as yearly taxes
Tech Support
Verizon
London, Ontario
07.2001 - 01.2008
- Provided inbound tech support for Verizon Customers for any and all problems with connectivity issues.
- Provided outbound tech support to customers, addressing their technical issues and inquiries.
- Trained and qualified in tier 1 and tier 2 tech support, enabling effective resolution of customer concerns.
Pizza Delivery Driver
Domino's
London, ON
09.1999 - 07.2001
- Delivered pizzas promptly to customers in designated areas.
- Handled cash float management, car cleaning, and refueling responsibilities each shift.
- In between I answered phones, made pizzas, handled the ovens, made boxes, washed cast iron pans
- I would usually close the store & follow my boss to the bank with that night's float.
Delivery Driver
Contracted for Shoppers Drug Mart
London, ON
04.1995 - 09.1999
- Prepared customer orders for fulfillment.
- Delivered front store and medication orders, including narcotics, ensuring timely and accurate service.
- Coordinated deliveries for contracts at Cherryhill and Nelson Plaza for a husband and wife team.
Education
J.D. - Emergency Telecommunications
Fanshawe College
London04-2005
J.D. - R.R.O Restricted Radio Operators Licence
Fanshawe College
London04-2005
Skills
- Focused Customer Relations
- Empathy in customer care
- Compassionate demeanor
- Conflict resolution
- Problem solving
- Decision making
- Attention to detail
- Time prioritization
- Multitasking Abilities
- Teamwork and independence
- Microsoft Office proficiency
- Record keeping/ Cash handling
- Self-Directed
- Adaptability
- Great under high stress
- Flexible and adaptable
- Calm under pressure
- Great Communicator
- Able to take criticism
Certification
Emergency Telecommunications Degree
Affiliations
I have volunteered to help transport the mammals at Marineland. Much of my IG is trying to promote dogs on the Euth list or desperate for adoptions. I also support the freeing of Elephants, Bears, Dogs for food in Asia etc. I have 2 beloved Dogs: Rebel, She's an American Bulldog & Rocky who is part Chihuaha part Shitzu. They bring Me joy every day and are my best friends
HOBBIES
- Reading
- Time with My Grandkids
- Time with kids & family
- Rollerskating
- 4 Wheeling
- Fishing
- Camping
- Travel
- Sewing
- Learning New things
- Relaxation Techniques
- Tarot
- Everything dog and animal (Funny videos, shows & movies I put on & watch with my doggo's
Timeline
Tech Support
Verizon
07.2001 - 01.2008
Pizza Delivery Driver
Domino's
09.1999 - 07.2001
Delivery Driver
Contracted for Shoppers Drug Mart
04.1995 - 09.1999
Homemaker
self
07.1989 - Current
J.D. - Emergency Telecommunications
Fanshawe College
J.D. - R.R.O Restricted Radio Operators Licence
Fanshawe College