Laurice Anna Jimenez
Niagara Falls,ON
Summary
Detail-oriented Office Administrator experienced in managing patient care and streamlining office operations. Enhanced patient experiences through effective communication, patient care coordination, and team collaboration. Focused on delivering efficient scheduling and fostering a supportive healthcare environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Administrator
Valence Medical Imaging- Niagara Falls
Niagara Falls, Ontario
11.2024 - Current
- Managed patient scheduling and appointment confirmations efficiently.
- Coordinated inventory and procurement of office supplies to ensure availability and support daily operations.
- Maintained organized filing systems for patient records and administrative documents, enhancing accessibility and compliance.
- Supported billing and insurance processing through precise data entry, contributing to accurate financial records.
- Communicated with medical staff to streamline office operations smoothly.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Answered incoming calls professionally and directed callers to appropriate personnel or department.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
Staff Nurse, Emergency Department
Dr. Jose C. Delgado Memorial Hospital
Quezon City, Philippines
05.2022 - 12.2023
- Assessed patient conditions in fast-paced emergency settings.
- Administered medications and treatments per physician orders.
- Collaborated with multidisciplinary teams for comprehensive patient care.
- Operated medical equipment for diagnostic and therapeutic procedures.
- Triaged incoming patients and communicated with doctors to encourage timely attention to urgent situations.
- Assisted licensed physicians in evaluating patients and documenting cases in real time to ensure accurate treatment logistics.
- Managed patient processing from admission through discharge, improving overall patient flow and experience.
- Initiated timely transfer of unstable patients requiring specialized services outside the facility.
- Collaborated with physicians and other healthcare professionals in developing patient treatment plans.
- Facilitated transition of care from ED to other departments, ensuring continuity and quality of patient care.
- Assisted physicians during emergency medical interventions such as intubation or chest tube insertion.
Nursing Supervisor
Immaculate Conception Clinic & Hospital
Eastern Samar, Philippines
06.2015 - 04.2022
- Supervised nursing staff to ensure high-quality patient care standards.
- Coordinated daily operations to optimize clinic workflow and enhance patient care.
- Implemented patient care protocols to enhance safety and compliance measures.
- Resolved conflicts among nursing staff, fostering a collaborative and supportive work environment.
- Evaluated nursing performance through regular assessments and feedback sessions.
- Facilitated communication between physicians, nurses, and other healthcare providers regarding patient care issues.
- Reviewed incident reports involving nursing staff and patients to identify trends and implement corrective actions.
- Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
- Oversaw implementation of infection control protocols within the unit or facility.
- Provided staff education and training on new equipment, techniques, and processes.
- Administered direct nursing care to patients during department short-staffing.
Oncology Staff Registered Nurse
Far Eastern Universe - Nicanor Reyes Medical Foundation
Quezon City, Philippines
02.2008 - 05.2015
- Administered chemotherapy and other treatments to oncology patients.
- Delivered comprehensive nursing care to oncology patients in high-volume hospital setting, enhancing patient comfort and support.
- Assisted in managing pain and side effects for oncology patients.
- Monitored patient vital signs during treatment sessions.
- Educated patients and families on disease processes, medications, nutrition, and lifestyle modifications to empower informed health decisions.
- Provided emotional support to patients and their families during treatment.
- Documented patient assessments and care plans accurately in records.
- Ensured compliance with safety protocols in oncology procedures.
- Performed treatments such as chemotherapy, blood transfusions, and other specialized procedures.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Coordinated discharge planning to ensure seamless continuity of care post-hospitalization, improving patient recovery outcomes.
Education
Post-Graduate Certificate - Community Mental Health Program
Niagara College
Welland08-2025
Post-Graduate Certificate - Palliative Care Multidiscipline
Niagara College
Welland08-2024
Bachelor of Science - Nursing
De Los Santos - STI College
Quezon City, Philippines04-2006
Skills
- Data collection
- Attention to detail
- Computer skills
- Basic life support BLS
- Team collaboration
- Excellent communication
- Active listening
Certification
- Basic Life Support Certificate
- Oncology Nurse Program Certificate - The Medical City, March 8, 2011
Accomplishments
- Employee of the Year - Dr. Jose D Delgado Memorial Hospital 2023
- President's Honour Roll - Niagara College (Spring 2024)
Timeline
Office Administrator
Valence Medical Imaging- Niagara Falls
11.2024 - Current
Staff Nurse, Emergency Department
Dr. Jose C. Delgado Memorial Hospital
05.2022 - 12.2023
Nursing Supervisor
Immaculate Conception Clinic & Hospital
06.2015 - 04.2022
Oncology Staff Registered Nurse
Far Eastern Universe - Nicanor Reyes Medical Foundation
02.2008 - 05.2015
Post-Graduate Certificate - Community Mental Health Program
Niagara College
Post-Graduate Certificate - Palliative Care Multidiscipline
Niagara College
Bachelor of Science - Nursing
De Los Santos - STI College