LAURICE DIZON
Island Health (VIHA)
Victoria,Canada
1
Language
1
Certification
5
years of professional experience
Health Care Assistant graduate with hands-on practicum experience in both a Behavioral Unit and an Assisted Living setting. Compassionate, reliable, and adaptable professional with diverse experience in healthcare support, medical office administration, food services, environmental services, financial services, banking, retail supervision, and customer service. Brings strong communication, teamwork, organization, administrative, customer service, and interpersonal skills developed through experience in both healthcare and business environments. Able to work respectfully and professionally with residents, patients, families, customers, colleagues, and healthcare team members. Committed to providing safe, compassionate, respectful, and person-centered support while maintaining dignity, professionalism, confidentiality, and attention to detail.
Work History
Medical Office Assistant
1 Year 6 Months- Communicated with patients and addressed inquiries to ensure a positive experience.
- Maintain accuracy and confidentiality when handling patient-related information.
- Provide organized administrative support in a busy healthcare environment.
- Provided administrative support to enhance workflow in a high-volume healthcare setting.
Food Service Worker II (Casual)
2 Years 6 Months- Prepared and served meals while ensuring adherence to food safety and sanitation standards.
- Supported efficient meal service operations in a healthcare environment.
- Maintain clean, safe, and organized work areas.
- Contributed to a cohesive healthcare environment by assisting team members. as part of a healthcare support team.
Environmental Support Worker (Casual)
1 Year- Ensured clean, safe, and sanitary environments in healthcare setting to support patient health and safety.
- Executed infection prevention, safety, and cleaning procedures to uphold hygiene standards.
Financial Services Representative
2 Years- Delivered professional customer service, addressing client inquiries to enhance satisfaction.
- Managed confidential information with precision and discretion to uphold client trust.
- Maintained accurate records and adhered to company policies to ensure compliance and operational integrity.
Store Supervisor
1 Year- Managed daily store operations and facilitated staff training to enhance team performance.
- Delivered exceptional customer service and resolved customer concerns to maintain satisfaction.
- Monitored compliance with food safety, cleanliness, and operational standards to uphold quality.
Education
Health Care Assistant Program
Diploma in Business Administration
Skills
Person-centered care
Behavioral Unit experience
Assisted Living experience
Resident support
Communication and interpersonal skills
Teamwork and collaboration
Safety and infection prevention
Medical office administration
Patient records and scheduling
Food safety and meal preparation
Customer service
Organization and time management
Confidentiality and professionalism
Certification
- Health Care Assistant Program
- SPECO
- Health Care Assistant Practice in BC
- Violence Prevention Module 1-3
- Recognizing and Responding to Adult Abuse
- Hazardous Drugs Safety for Students
- Waste Management Basics Learning Module (Online)
- PHSA - HEMBC - Code Silver Active Attacker Training
- Infection Prevention and Control for Students
- Infection Prevention and Control Basics for Health Care Workers in Patient Care Areas and/or Direct Care Roles
- Code Red - Island Health (online)
- Provincial Code Red - Fire Safety Training (Acute & Long Term Care Facilities)
- WHMIS - Provincial Course
- Violence Prevention Program Overview - Island Health
- Provincial Violence Prevention for Medium and High Risk Departments
- Code Orange (Mass Casualty Incident)
- First Aid / CPR
- Food Safety / Food Handling
- Administrative and Clerical Training
Timeline
Medical Office Assistant
West Coast Medical Imaging
01.2025 - CurrentRead More
Food Service Worker II (Casual)
Island Health (VIHA)
01.2024 - CurrentRead More
Environmental Support Worker (Casual)
Island Health (VIHA)
01.2024 - 01.2025Read More
Financial Services Representative
Momentum Financial
01.2023 - 01.2025Read More
Store Supervisor
Booster Juice
01.2022 - 01.2023Read More
University of Victoria
Diploma in Business Administration
Read More
Drake Medox College
Health Care Assistant Program
Read More