Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lauri Hofer

Summary

Experienced Office Management and Administration Professional optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business expertise. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

Work History

Post-Partum Peer Support

Families Matter
  • Schedule and maintain calendar around peer meetings
  • Maintain notes section of client files
  • Maintain confidentiality of clients
  • Support clients with their post-partum journey.

Office Manager

Sani Service
  • Maintain and update as needed 3100 contracts
  • Manage scheduling of 9 employees
  • Weekly inventory counts
  • Ordering of new inventory and receiving
  • AR/AP for contracts/physical money counting and banking
  • Data Entry for all contracts and employees.

Assistant Manager

Addition Elle
  • Oversee time management of employees
  • Receive and organize stock
  • Styling of customers
  • Maintain balance of safe and cash registers, bank deposits
  • Opening and closing of store.

General Manager

Liquor Depot
  • Ordering from BDL and wines/liquors
  • Meeting with brand reps
  • Hiring and scheduling employees
  • Weekly inventory
  • Maintain all registers, safes and bank deposits
  • Receiving and putting away stock
  • Customer service and sales with POS system.

Live in Nanny

Private Home
  • Primary care for two small children
  • Take children to and from activities
  • Provide support to parents when they were home
  • Maintain and provide any medical needs as necessary.

Reception/Data Entry

Lorry's Surface Consulting
  • Help in office in any area needed by manager
  • Data entry on Microsoft office
  • Organize and maintain all physical paperwork needed
  • Payroll/Live out allowance banking
  • Answer phones.

Education

Diploma - Equine Sciences Production And Breeding

Olds College
Olds, AB
04.2005

Diploma - Medical Office Assistant

ICS
Kitimat, BC
06.2012

Certificate - Human Resource Management

University of Calgary
Calgary, AB
08.2024

Certificate - Advanced Human Resource Management

University of Calgary
Calgary, AB
08.2024

Certificate - Human Resource Fundamentals

University of Calgary
Calgary, AB
08.2024

Skills

  • Stress reduction techniques
  • Role Modeling
  • Peer Mentoring
  • Office Management
  • Organizational Skills
  • Data Entry
  • Billing
  • Scheduling and calendar management
  • Document Management
  • Scheduling Coordination
  • Conflict Management
  • Team Supervision
  • Customer Service
  • Maintaining files
  • Employee Relations

References

Available Upon Request

Timeline

Post-Partum Peer Support

Families Matter

Office Manager

Sani Service

Assistant Manager

Addition Elle

General Manager

Liquor Depot

Live in Nanny

Private Home

Reception/Data Entry

Lorry's Surface Consulting

Diploma - Equine Sciences Production And Breeding

Olds College

Diploma - Medical Office Assistant

ICS

Certificate - Human Resource Management

University of Calgary

Certificate - Advanced Human Resource Management

University of Calgary

Certificate - Human Resource Fundamentals

University of Calgary
Lauri Hofer