Open To Work
Laurent Ulrich Ludovic NDONG NTOUTOUME
Sales Manager
Calgary,AB
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
Project Manager
GSEZ SA (Gabon Wood Hub)
11.2020 - 03.2023
- Company Overview: Design, manufacture and sale of arts and exotic furniture
- Led cross-functional teams to deliver projects on time and within budget.
- Developed project plans, schedules, and resource allocation strategies for multiple initiatives.
- Facilitated stakeholder meetings to align project goals with organizational objectives.
- Monitored project progress and adjusted plans to meet changing requirements effectively.
- Analyzed project performance data to identify trends and inform strategic decision-making processes.
- Established best practices for project management methodologies, ensuring consistency across all projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Negotiated and managed third-party contracts related to project deliverables.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
Senior Sales Executive
GSEZ SA (Gabon Wood Hub)
11.2020 - 03.2023
- Company Overview: Manufacturing and Sale of furniture
- Developed and executed strategic sales plans to drive revenue growth and market expansion.
- Cultivated relationships with key clients, enhancing customer loyalty and satisfaction levels.
- Analyzed market trends to identify new business opportunities and adapt sales strategies accordingly.
- Implemented CRM systems to streamline sales processes, improving lead tracking and customer engagement.
- Collaborated with cross-functional teams to align sales initiatives with marketing campaigns for maximum impact.
- Evaluated sales performance metrics to identify areas for improvement, driving continuous enhancement of strategies.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Utilized multiple marketing strategies to improve profitability.
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
General Manager
O'wally Cosmétiques Gabon
07.2025 - 09.2025
- Company Overview: Manufacture and Sale of Cosmetic and Body Hygiene Products
- Developed and executed comprehensive business plans aligning with organizational goals and objectives.
- Mentored and trained management staff, fostering a culture of continuous improvement and high standards.
- Analyzed market trends to identify growth opportunities, adapting strategies accordingly to maintain competitiveness.
- Managed performance metrics to evaluate outcomes, implementing corrective actions as necessary for sustained success.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
Senior Sales Manager
O'wally Cosmétiques Gabon
03.2025 - 07.2025
- Company Overview: Manufacture and Sale of Cosmetic and Body Hygiene Products
- Directed business development initiatives to enhance market penetration and drive revenue growth.
- Analyzed market trends to identify new opportunities and optimize sales strategies.
- Collaborated with cross-functional teams to align sales objectives with corporate goals.
- Developed and implemented training programs to improve sales team performance and product knowledge.
- Established key performance indicators to monitor sales effectiveness and operational efficiency.
- Led negotiations for high-value contracts, ensuring mutually beneficial agreements for all parties involved.
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Mentored junior sales staff for improved performance, providing guidance on best practices and customized training programs.
- Developed new markets and expanded existing ones through effective market research, competitor analysis, and targeted marketing campaigns.
- Streamlined sales processes to improve efficiency, resulting in shorter sales cycles and increased win rates.
- Organized product demonstrations at trade shows/events which positively impacted brand awareness among potential customers.
- Built diverse sales pipeline to exceed quota targets.
- Generated detailed reports on sales performance metrics for senior management review, enabling informed decision-making regarding future strategies.
- Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
Senior Sales Executive
AKIBA ZERP SA
04.2023 - 03.2025
- Company Overview: Manufacturing and sale of furniture
- Developed and implemented innovative sales strategies to increase client acquisition and retention.
- Analyzed market trends to identify opportunities, enhancing competitive positioning and profitability.
- Negotiated contracts with major clients, ensuring alignment with business goals and maximizing revenue potential.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Utilized multiple marketing strategies to improve profitability.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Conducted thorough market research to identify emerging trends, enabling proactive adjustments to sales strategies as needed.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Expanded market presence by pursuing lucrative leads and seeking to close deals.
- Coordinated participation in trade shows and conferences aimed at increasing brand awareness among potential clients and industry peers alike.
- Streamlined internal processes by working closely with operations teams, leading to increased efficiency within the organization.
- Sold [Product or Service] to new and established customers.
Senior Real Estate Manager
GSEZ SA
01.2017 - 11.2020
- Company Overview: Billing – Collection – Customercare
- Led strategic planning initiatives to optimize property management operations and enhance portfolio performance.
- Oversaw negotiation processes for lease agreements, ensuring favorable terms aligned with organizational objectives.
- Streamlined property acquisition workflows, improving efficiency and reducing time-to-close on new investments.
- Mentored junior managers and staff, fostering a collaborative environment focused on professional development and team success.
- Promptly responded to tenant complaints and concerns for over [Number] properties.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Compiled maintenance and repair requests for submission to [Type] department and reached out to local contractors for bid proposals.
- Scheduled outside contractors for major maintenance issues.
- Collaborated with cross-functional teams to successfully execute complex real estate transactions, including acquisitions, dispositions, and lease negotiations.
- Conducted regular site visits for accurate assessments of property conditions, allowing timely implementation of necessary improvements or corrective actions.
- Served as a trusted advisor to clients, providing valuable insights and guidance on complex real estate matters that ultimately contributed to their long-term success.
- Coordinated property maintenance schedules proactively addressing issues before they escalated into costly repairs or tenant dissatisfaction incidents.
Operations and Maintenance Supervisor
GSEZ SA
02.2014 - 12.2016
- Company Overview: Management of constructions, connections and installations works within the Nkok SEZ
- Supervised maintenance team, ensuring compliance with safety regulations and operational standards.
- Developed preventive maintenance schedules to minimize equipment downtime and enhance productivity.
- Conducted regular inspections of facilities, identifying areas for improvement and initiating corrective actions.
- Trained and mentored junior staff on best practices in maintenance procedures and safety protocols.
- Implemented cost-effective solutions for repairs, optimizing resource allocation without compromising quality.
- Coordinated with other departments to align maintenance activities with operational needs and schedules.
- Analyzed maintenance data to identify trends, driving strategic changes to improve efficiency and performance.
- Led initiatives for implementing new technologies, enhancing overall facility management systems and processes.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Supervised [Number] employees and scheduled shifts.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
Security Manager
GSEZ SA
08.2012 - 02.2014
- Company Overview: Planning, management and security control of goods and people within the Nkok SEZ
- Developed and implemented comprehensive security protocols to safeguard personnel and assets.
- Conducted regular risk assessments to identify vulnerabilities and enhance safety measures.
- Trained and mentored security staff, fostering a culture of vigilance and professionalism.
- Coordinated with law enforcement agencies to prevent criminal activity on-site.
- Oversaw the installation and maintenance of surveillance systems for optimal monitoring.
- Analyzed security incidents to refine strategies and improve response times.
- Collaborated with executive leadership to align security policies with organizational goals.
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
- Investigated incidents and wrote reports.
- Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
- Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
Security Officer
ARMOR GROUP GABON SA
12.2011 - 07.2012
- Company Overview: Protection of US Embassy diplomats and properties
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential hazards or unauthorized activities.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Trained new security officers on protocols, emergency procedures, and equipment usage.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Technical Assistant
ELECT FROID SERVICES GABON
06.2011 - 12.2011
- Company Overview: Domestic electrical installation
- Pre-installation of electrical devices and items
- Supported project teams by managing schedules and coordinating resources for efficient operations.
- Mentored junior team members, guiding them through complex tasks and promoting professional growth within the department.
Talking-walking radio Communication Manager
GABON SAFETY SOLUTIONS & SERVICES SARL
02.2011 - 06.2011
- Company Overview: People ans properties safety
- Developed and implemented comprehensive communication strategies to enhance brand visibility and engagement.
- Managed internal and external talking-walking radio communications, ensuring alignment with organizational goals and messaging.
- Mentored junior staff in best practices for talking-walking radio communication.
Hotel Agent (Pre-employment internship)
MELROSE PALACE HÔTEL
02.2006 - 11.2008
- Company Overview: Hospitality
- Managed client inquiries to ensure timely resolution and satisfaction.
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Education
Master of Science - Marketing & International Business
Higher School Of Commerce & Management SUP DE COM
Libreville - Gabon 10.2021 - 08.2023
BBA - Accounting & Financial Techniques(Audit & Management Control)
Higher School Of Commerce & Management SUP DE COM
Libreville - Gabon 09.2020 - 08.2021
High School Diploma -
NTOUM High Technical School
NTOUM- Gabon 09.2019 - 06.2020
No Degree - Official Microsoft Excel Advanced Training
IT FORM
Libreville - Gabon 03.2018 - 03.2018
No Degree - Fire Responder Training
Fire Department
Libreville - Gabon 05.2017 - 05.2017
No Degree - Social Research
AECOM
Libreville - Gabon 06.2015 - 06.2015
No Degree - Integrated Management System
4C CONSULTING PVT.LTD.
Ahmedabad, India 12.2014 - 12.2014
No Degree - First Aid Skills
Fire Department
Libreville - Gabon 02.2014 - 02.2014
No Degree - LLC/USDS Safety And Fire Prevention
ARMOR GROUP GABON SA
Libreville - Gabon 09.2011 - 09.2011
No Degree - Expert Training in Security of Properties And People
G3$ SARL GABON
Libreville - Gabon 01.2011 - 03.2011
No Degree - Building Electricity & Receptionist Training
TRAINING CENTER OF THE JEZI BILINGUAL MULTI-PURPOS
Ebolowa - Cameroun 06.2004 - 06.2005
High School Diploma -
Akebe Maturity College
Libreville - Gabon 10.2003 - 06.2004
Skills
Leadership and team building
Problem resolution
Operations management
Efficient multi-tasker
Time management
Customer relations
Customer relationship management
Administrative skills
Client relations
Process improvements
Performance improvement
Vendor relationships
Project management
Business development
Business administration
Sales expertise
Marketing
New business development
Advertising and marketing
Sales team development
Contract negotiations
Bilingual
LANGUE/LANGUAGE
French
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Elementary (A2)
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities. Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
CENTRE D’INTTERÊT/CENTER OF INTEREST
Travels
Sport
Sports (Soccer)
Reading & Writing
Associative activities (NGO Spearhead Youth)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Promoted to Key Accounts Sales Manager after 3 successful years in the sales department.
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Managed the BEST STAND FOR DOING BUSINESS award winning sales team at IATF Cairo 2023.
Software
Excel, Word, Publisher, Powerpoint, SAP,
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
General Manager
O'wally Cosmétiques Gabon
07.2025 - 09.2025
Senior Sales Manager
O'wally Cosmétiques Gabon
03.2025 - 07.2025
Senior Sales Executive
AKIBA ZERP SA
04.2023 - 03.2025
Master of Science - Marketing & International Business
Higher School Of Commerce & Management SUP DE COM
10.2021 - 08.2023
Project Manager
GSEZ SA (Gabon Wood Hub)
11.2020 - 03.2023
Senior Sales Executive
GSEZ SA (Gabon Wood Hub)
11.2020 - 03.2023
BBA - Accounting & Financial Techniques(Audit & Management Control)
Higher School Of Commerce & Management SUP DE COM
09.2020 - 08.2021
High School Diploma -
NTOUM High Technical School
09.2019 - 06.2020
No Degree - Official Microsoft Excel Advanced Training
IT FORM
03.2018 - 03.2018
No Degree - Fire Responder Training
Fire Department
05.2017 - 05.2017
Senior Real Estate Manager
GSEZ SA
01.2017 - 11.2020
No Degree - Social Research
AECOM
06.2015 - 06.2015
No Degree - Integrated Management System
4C CONSULTING PVT.LTD.
12.2014 - 12.2014
No Degree - First Aid Skills
Fire Department
02.2014 - 02.2014
Operations and Maintenance Supervisor
GSEZ SA
02.2014 - 12.2016
Security Manager
GSEZ SA
08.2012 - 02.2014
Security Officer
ARMOR GROUP GABON SA
12.2011 - 07.2012
No Degree - LLC/USDS Safety And Fire Prevention
ARMOR GROUP GABON SA
09.2011 - 09.2011
Technical Assistant
ELECT FROID SERVICES GABON
06.2011 - 12.2011
Talking-walking radio Communication Manager
GABON SAFETY SOLUTIONS & SERVICES SARL
02.2011 - 06.2011
No Degree - Expert Training in Security of Properties And People
G3$ SARL GABON
01.2011 - 03.2011
Hotel Agent (Pre-employment internship)
MELROSE PALACE HÔTEL
02.2006 - 11.2008
No Degree - Building Electricity & Receptionist Training
TRAINING CENTER OF THE JEZI BILINGUAL MULTI-PURPOS
06.2004 - 06.2005
High School Diploma -
Akebe Maturity College
10.2003 - 06.2004