Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laurenne Halls

Calgary,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Salvation Army Thrift Store
05.2021 - Current
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Conducted performance reviews and provided staff with feedback and guidance.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Documented daily production and materials usage in Visual Touch to track data.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Analyzed sales figures and identified areas for improvement.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Completed store opening and closing procedures and balanced tills.
  • Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
  • Oversaw loading and unloading of packages in warehouse.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.

Apprentice Hairdresser

Bamboo Retreat Salon And Spa
09.2018 - 04.2020
  • Enabled seamless appointment scheduling using digital tools such as online booking platforms.
  • Offered professional cuts, color services to salon customers.
  • Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Upheld highest standards of professionalism throughout all interactions with clients, colleagues, supervisors.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Ensured proper inventory management by accurately tracking product usage during appointments and restocking supplies as needed.
  • Delivered outstanding results under pressure during peak hours while maintaining composure.
  • Demonstrated adaptability by quickly learning new products introduced into salon offerings.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Acquired expertise in handling diverse hair types by working with clients of different ethnicities and backgrounds.
  • Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.

Family Nanny

Serviced 4 Families
10.2014 - 07.2017
  • Provided developmentally appropriate activities for children.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Established open communication with parents for seamless coordination in children''s daily routines and schedules.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Identified warning signs of emotional and developmental problems in children.
  • Assisted with light housekeeping duties as well as running errands.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.

Crew Trainer

McDonald's
09.2010 - 06.2013
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
  • Liaised with other departments to coordinate training activities and resolve any issues or concerns.
  • Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
  • Facilitated open communication between crew members, promoting teamwork and collaboration.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety, and performance requirements.

Education

Diploma - Hairstylist

AVEDA Institute
225 8 Ave SW
08.2017

High School Diploma -

Discovering Choices
Calgary, AB
06.2013

Skills

  • P&L Management
  • Safety Management
  • Computer Skills
  • Coordinating Daily Operations
  • Production Scheduling
  • Staff education and training
  • Goal Setting and Tracking
  • Inventory control and record keeping

Certification

WHMIS Certificate


CPR Certificate

Timeline

Shift Supervisor

Salvation Army Thrift Store
05.2021 - Current

Apprentice Hairdresser

Bamboo Retreat Salon And Spa
09.2018 - 04.2020

Family Nanny

Serviced 4 Families
10.2014 - 07.2017

Crew Trainer

McDonald's
09.2010 - 06.2013

Diploma - Hairstylist

AVEDA Institute

High School Diploma -

Discovering Choices

Similar Profiles

CREATE PROFILE
Laurenne Halls