Lauren 'Lorena' Badz
Winnipeg
Summary
Diligent and eager student with a strong work ethic wanting to expand skill set within your company. Proven background in supporting pharmacists and management in daily operations. Efficiently handled prescription processing and customer inquiries, ensuring smooth workflow. Demonstrated strong organizational skills and attention to detail while maintaining inventory and assisting with administrative tasks.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Loblaws Superstore
09.2024 - Current
- Receive prescriptions from customers, verify the accuracy of prescription and enter into system for processing
- Prepare labels for prescriptions and dispense medications
- Communicated with insurance companies for billing purposes
- Manage phone calls provided information about order status, refills, store hours, and general questions.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Adhere to HIPPA and PHIA regulations when handling patients data
Postal Clerk
Rexall
12.2021 - Current
- Ensure all Canada Post regulations, including safety protocols are followed. While handling confidential materials such as registered mail, ExpressPost, bill payments, money orders, MoneyGrams, Post Office Boxes, and mail forwarding/mail hold services.
- Weigh letters and packages and calculated costs based on classification, weight, and destination.
- Consistently meet deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Train new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
- Perform opening and closing responsibilities
- Maintain strong problem-solving abilities in resolving customer complaints.
Cashier
Rexall
09.2021 - Current
- Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assist customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Ensure customers eligibility to purchase lottery products by verifying their identification
- Answer questions about store policies and addressed customer concerns.
- Follow companies security procedures for handling large sums of money.
Retail Pharmacy Assistant
Rexall
01.2024 - 09.2024
- Assisted pharmacists with filling, preparing and compounding medications
- Managed phone calls from patients inquiring about refills or general questions
- Operated the cash register to process transactions accurately and efficiently
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Adhered strictly yo HIPPA and PHIA regulations when handling patient data.
Education
No Degree - Sciences
University of Manitoba
Winnipeg09-2021
High School Diploma -
River East Collegiate
Winnipeg, MB06-2021
Skills
- Adaptable and Flexible
- Organizational abilities
- Time Management skills
- Verbal/Written communication
- Cash handling accuracy
- Answering customer questions
- Resolving customer complaints
Languages
English
Native or Bilingual
French
Elementary
Interests
- Rossmere Lanes League member 2011-Present
Timeline
Pharmacy Assistant
Loblaws Superstore
09.2024 - Current
Retail Pharmacy Assistant
Rexall
01.2024 - 09.2024
Postal Clerk
Rexall
12.2021 - Current
Cashier
Rexall
09.2021 - Current
No Degree - Sciences
University of Manitoba
High School Diploma -
River East Collegiate
Similar Profiles
Alexander PostnikoffAlexander Postnikoff
Store Receiver at Loblaws SuperstoreStore Receiver at Loblaws Superstore
Susan HillSusan Hill
Personal Shopper at Loblaws SuperstorePersonal Shopper at Loblaws Superstore
Brooklyn switekBrooklyn switek
Deli Clerk at Loblaws SuperstoreDeli Clerk at Loblaws Superstore