Laurence Chiasson-Turcotte

• Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
• Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
• Ensured proper sanitation procedures were followed for all areas of the facility, reducing risk of contamination or illness.
• Managed laundry duties efficiently keeping sufficient stock of fresh linens available at all times.
• Managed front desk by answering phones, scheduling appointments, and greeting guests.
• Attended regular training sessions on industry trends and product developments to stay current in providing top-notch services for clients'' needs.
• Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
• Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
• Recommended retail products for at-home use.
• Fostered friendly, warm, and exceptional customer experience.

• Greeted incoming customers and provided reliable, friendly customer service.
• Managed long lines of customers during peak times while maintaining professionalism under pressure.
• Handled cash transactions accurately, promoting trust between the business and its customers.

• Collaborated with team members to optimize workflow and ensure efficient daily operations.
• Developed creative marketing strategies for promotional
• events, attracting new customers to the store.
• Ensured compliance with local health regulations by upholding stringent sanitation standards throughout the delicatessen department.

• Implemented safety protocols in food handling, reducing incidents of cross-contamination or foodborne illnesses.