Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Zastre

Langley,BC

Summary

Motivated real estate agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with many years of comprehensive experience in sales and leveraging strong customer service. Committed to continuous learning and professional development in the real estate industry.

Overview

25
25
years of professional experience

Work History

Real Estate Agent

Sutton Center
Burnaby, British Columbia
03.2024 - Current
  • Facilitated appointments for showcasing homes to prospective buyers.
  • Promptly responded to client inquiries via phone and email.
  • Generated leads through networking activities such as cold calls and referrals from past clients.
  • Presented residential properties to clients, emphasizing their unique qualities, value and advantages.
  • Maintained updated knowledge of local real estate markets.

Certified Dental Assistant

Kitsilano Dental Group
Vancouver, British Columbia
11.2013 - 05.2015
  • Ensured that all safety policies were adhered to while performing clinical duties.
  • Assisted with the placement of sealants, topical anesthetics, and fluoride treatments.
  • Coordinated scheduling of appointments between patients, dentists, hygienists, lab technicians.
  • Sterilized instruments and maintained infection control protocols.
  • Maintained patient records accurately in accordance with HIPAA regulations.
  • Inspected teeth for signs of decay or other diseases using x-rays, probes, and other equipment.
  • Provided patient care and chairside assistance during dental procedures.
  • Greeted patients upon arrival at office and provided them with necessary information about their treatment plan.
  • Ordered dental supplies to maintain adequate inventory levels.

Whole Sale Representative

Agency One
Toronto, Ontario
06.2010 - 08.2011
  • Collaborated with sales team members to ensure customer satisfaction throughout the sale process.
  • Resolved customer complaints in a timely manner by providing creative solutions that exceeded expectations.
  • Conducted product presentations to prospects and existing clients, highlighting key features and benefits of products.
  • Participated in training sessions aimed at improving communication skills with customers.
  • Assisted in developing promotional materials such as brochures, flyers and product catalogs.
  • Created reports on sales performance metrics such as number of leads generated, close rate.
  • Communicated effectively with internal teams regarding progress on projects or tasks assigned.

Flight Attendant

Air Canada
Vancouver, British Columbia
01.2000 - 08.2002
  • Provided safety instructions to passengers prior to takeoff and landing.
  • Implemented effective strategies for managing inflight tasks.
  • Responded to medical emergencies as needed during flights.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Cooperated with pilots and crew members while performing duties on board the plane.
  • Delivered onboard customer service including food and beverage service.
  • Dealt with mechanical and passenger emergencies according to standards.
  • Directed junior team members in proper duties and company regulations.

Education

License Certificate - Real Estate

University of British Columbia
Vancouver, BC
02-2023

Certificate - Certified Dental Assistant

CDI College
Surrey, BC
08-2013

Certificate - Fashion Marketing

Capilano University
North Vancouver, BC
06-2002

High School Diploma -

Walnut Grove Secondary
Langley, BC
06-1998

Some College (No Degree) -

Ryerson University
Toronto, ON

Skills

  • Interior Staging
  • Partnership Development
  • Property Assessments
  • Client Needs Assessment
  • Certified Negotiation Expert (CNE)
  • Real Estate Law
  • Buyers' agent
  • Social Media Marketing
  • Honest and ethical
  • Sales Presentations
  • Excellent communicator
  • Highly Professional

Timeline

Real Estate Agent

Sutton Center
03.2024 - Current

Certified Dental Assistant

Kitsilano Dental Group
11.2013 - 05.2015

Whole Sale Representative

Agency One
06.2010 - 08.2011

Flight Attendant

Air Canada
01.2000 - 08.2002

License Certificate - Real Estate

University of British Columbia

Certificate - Certified Dental Assistant

CDI College

Certificate - Fashion Marketing

Capilano University

High School Diploma -

Walnut Grove Secondary

Some College (No Degree) -

Ryerson University

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Lauren Zastre