Lauren Williams
Tulare
Summary
Detail-oriented and dependable professional with experience in office administration, billing, payroll, and customer service. Skilled in managing emails, handling client inquiries, and ensuring accurate financial processing. Certified in phlebotomy with hands-on experience in specimen collection, patient care, and lab procedures. Known for excellent communication, organizational skills, and the ability to multitask effectively in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Receptionist
Guzman Creative Turf
Tulare
01.2020 - Current
- Prepare and process invoices accurately and on time
- Manage incoming and outgoing emails, ensuring prompt communication
- Handle billing tasks, including data entry and account reconciliation
- Perform various administrative errands and office support tasks as needed
Phlebotomist
Visalia Medical Clinic
Visalia
08.2014 - 04.2017
- Collected blood samples using proper techniques and safety protocols.
- Prepared patients for phlebotomy procedures, ensuring comfort and understanding.
- Maintained cleanliness and organization of work area and equipment.
Phlebotomist
LabCorp
Delano
10.2012 - 06.2013
- Collected blood samples using proper techniques and safety protocols.
- Prepared patients for phlebotomy procedures, ensuring comfort and understanding.
- Maintained cleanliness and organization of work area and equipment.
Phlebotomist
Quest Diagnostics
Tulare
08.2011 - 10.2012
- Collected blood samples using proper techniques and safety protocols.
- Prepared patients for phlebotomy procedures, ensuring comfort and understanding.
- Maintained cleanliness and organization of work area and equipment.
Education
Phlebotomy Technician 1 - Phlebotomy
Tulare Adult School
Tulare, California12-2010
High School Diploma -
Sequoia High School
Visalia, California06-2005
Skills
- Venipuncture and capillary blood collection
- Patient preparation and care
- Specimen labeling and handling
- Knowledge of safety and infection control procedures
- Strong communication and interpersonal skills
- Ability to calm and reassure nervous patients
- Experience with electronic medical records (EMR) systems
- Customer service and conflict resolution
- Attention to detail and accuracy
- Time management and multitasking
- Appointment scheduling and front-desk operations
Certification
- Certified phlebotomy Technician 1. CPT-00046883
Timeline
Receptionist
Guzman Creative Turf
01.2020 - Current
Phlebotomist
Visalia Medical Clinic
08.2014 - 04.2017
Phlebotomist
LabCorp
10.2012 - 06.2013
Phlebotomist
Quest Diagnostics
08.2011 - 10.2012
Phlebotomy Technician 1 - Phlebotomy
Tulare Adult School
High School Diploma -
Sequoia High School