Lauren Stewart
Owen Sound,Canada
Summary
I am a highly motivated and detail-oriented municipal professional with experience in procurement, risk management, financial controls, data analysis, and contract administration. Strong interpersonal communication skills foster collaboration across departments, ensuring compliance, and successful project outcomes. Adaptable and possessing a strong work ethic, I excel in both team-based and independent settings.
Overview
13
13
years of professional experience
Work History
Purchasing and Claims Coordinator
City of Owen Sound
Owen Sound, Canada
08.2023 - Current
- Lead end-to-end procurement activities, including planning, RFP development, bid execution, pre-bid site meetings, evaluations, and supplier debriefings.
- Analyze budgets and funding availability prior to procurement activities to ensure financial compliance.
- Support City departments with procurement strategies, specifications, timelines, and evaluation criteria.
- Prepare, review and negotiate contracts and extensions related to goods and services and leases.
- Support project leads with contract management and vendor performance program, including strategies for dispute resolution.
- Develop and improve procurement policies, procedures, and processes using trend and data analysis.
- · Prepare Council and Committee award reports and non-standard procurement reporting.
- Monitor contract values, change orders, and multi-year commitments using Excel to ensure financial and policy compliance.
- Train staff on purchasing by-law, financial controls, corporate credit card program, and procurement best practices.
- Administer corporate programs including credit cards, fleet licensing, and vendor compliance (insurance, WSIB, bid securities).
- Manage claims intake and insurance coordination, including data analysis for risk mitigation and insurance recommendations.
- Oversee facility user insurance programs, audits, and reporting to the City’s insurer.
Interim Information and Privacy Coordinator
City of Owen Sound
Owen Sound, Canada
08.2025 - 10.2025
- Administer Freedom of Information (FOI) requests under the supervision of the City Clerk, while ensuring compliance with the Municipal Freedom of Information and Protection of Privacy Act.
- Facilitate internal communication with various departments for record collection and ensure comprehensive response to FOI requests.
- Coordinate with Owen Sound Police Service to manage video requests related to camera footage.
- Use of Vayle FOI Privacy Compliance Software and Milestone XProtect video management software to facilitate requests.
Community Services Administrative Assistant
City of Owen Sound
Owen Sound, Canada
09.2021 - 08.2023
- Administrative support to the managers and staff within the Divisions of the Community Services Department, which includes Building, Planning & Heritage, Arena Operations, Tourism and Events, and Parks and Open Space.
- Receive and dispatch staff to respond to public enquiries and complaints.
- Recording Secretary and primary support for the Community Services Committee, and Community Development, Tourism and Culture Advisory Committee.
- Review all documents prepared for Committee and Community Services reports for Council for proper format, content, grammar and accessibility.
- Process data entry related to the City asset management system and generate work orders.
- Maintain files and record systems for the divisions using the SharePoint File Management system.
- Input Purchase Order Requests in Worktech.
- Receive and track insurance certificates and agreements for various events, stakeholders, and external agencies.
- Back up support to the Facilities Booking Coordinator and the Parks & Cemetery Administrative Coordinator.
Interim Administrative Assistant to the Mayor
City of Owen Sound
Owen Sound, Canada
07.2022 - 05.2023
- Maintain working schedules and engagement calendars of the Mayor.
- Liaise with a variety of external agencies, including organizations, community groups, ministry representatives and residents on behalf of the Mayor.
- Handle follow-up actions for the Mayor pertaining to a variety of City related issues and subjects.
- Prepare travel schedules, book travel and conference arrangements and make reservations for Mayor.
Asset Coordinator
Blue Mountain Resort
Collingwood, Canada
11.2020 - 09.2021
- Primary point of contact for homeowners on all matters related to their ownership ensuring the highest level of communication is maintained regarding the ongoing condition of their unit.
- Perform regular audits on homeowner units and communicates results to individual homeowners.
- Coordinate purchase and/or repair of items in units and create, track, and follow up on work orders generated from audits.
- Liaise with internal departments on resort to ensure owners’ assets are being kept up to hotel standards.
- Maintain owner files and relevant databases.
- Inputting and maintaining reservations as required.
Wedding and Social Event Manager
Blue Mountain Resort
Collingwood, Canada
08.2017 - 11.2020
- Plan conference group details (including agenda, audio visual, meeting room set ups, menu selections, lodging information, and recreation.
- Create Banquet Event Orders and Lodging Summary Sheets with timely, detailed and accurate information based on the client's expectations and vision.
- Ensure service departments are fully aware of the BEO details.
- Liaise with outside suppliers who are involved in décor and coordinate their set up.
- Oversee the execution of all aspects of a Wedding including Rehearsals, Planning Session, Menu Tastings, Ceremonies & Reception.
- Build strong, positive, and professional relationships with clients and internal operating departments.
Guest Experience Supervisor
Blue Mountain Resort
Collingwood, Canada
08.2015 - 08.2017
- Develop and maintain building operating and facility standards, policies, and procedures.
- Take ownership of guest issues and work with several departments to eliminate these concerns.
- Welcome every guest, owner and conference delegate to the resort and look for opportunities to enhance their overall experience.
- Be an expert concerning all areas of your designated building also knowledgeable about resort and the surrounding area.
Core Front Desk Representative
Blue Mountain Resort
Collingwood, Canada
05.2014 - 08.2015
- Register guests and assign rooms.
- Answer inquiries regarding rates, packages, and general information.
- Investigate and resolve guest complaints.
- PMS experience – Cenium Property Management System.
Customer Service Associate
City of Waterloo
Waterloo, Canada
08.2012 - 05.2014
- Includes Program Registration, Revenue Collection, Rentals, and Facility Bookings.
Education
Employment Law and Human Resources Program -
AMTCO
01.2026
Municipal Accounting and Finance Program -
AMTCO
12.2025
Municipal Law Program -
AMTCO
05.2025
Lean Yellow Belt Certification -
Leading Edge Group
11.2024
Introduction to Purchasing Certification -
Ontario Public Buyers Association (OPBA)
03.2024
Municipal Administration Program -
AMTCO
05.2023
Cemetery Administration Training Certificate -
Ontario Association of Cemetery and Funeral Professionals (OACFP)
11.2022
Honours Bachelor of Arts - Near Eastern and Classical Archaeology with a Minor in Geography
Wilfrid Laurier University
Waterloo, ON04.2014
High School Diploma -
T.A Blakelock High School
Oakville, ON06.2010
Skills
- Time management and organization
- Risk mitigation strategies
- Contract negotiation
- Interpersonal communication
- Microsoft Office proficiency
- Bids and tenders expertise
- Procurement management
- Research and data analysis
References
References Available Upon Request
Timeline
Interim Information and Privacy Coordinator
City of Owen Sound
08.2025 - 10.2025
Purchasing and Claims Coordinator
City of Owen Sound
08.2023 - Current
Interim Administrative Assistant to the Mayor
City of Owen Sound
07.2022 - 05.2023
Community Services Administrative Assistant
City of Owen Sound
09.2021 - 08.2023
Asset Coordinator
Blue Mountain Resort
11.2020 - 09.2021
Wedding and Social Event Manager
Blue Mountain Resort
08.2017 - 11.2020
Guest Experience Supervisor
Blue Mountain Resort
08.2015 - 08.2017
Core Front Desk Representative
Blue Mountain Resort
05.2014 - 08.2015
Customer Service Associate
City of Waterloo
08.2012 - 05.2014
Employment Law and Human Resources Program -
AMTCO
Municipal Accounting and Finance Program -
AMTCO
Municipal Law Program -
AMTCO
Lean Yellow Belt Certification -
Leading Edge Group
Introduction to Purchasing Certification -
Ontario Public Buyers Association (OPBA)
Municipal Administration Program -
AMTCO
Cemetery Administration Training Certificate -
Ontario Association of Cemetery and Funeral Professionals (OACFP)
Honours Bachelor of Arts - Near Eastern and Classical Archaeology with a Minor in Geography
Wilfrid Laurier University
High School Diploma -
T.A Blakelock High School