Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lauren Sonntag

Edmonton,AB

Summary

Produce Manager experienced in produce department responsibilities, including ordering, receiving, merchandising, stocking and hiring and training new staff members. Dedicated to maintaining full and fresh produce department through proper rotation of products.

Detail-oriented Operations Consultant with experience in merchandise receiving, stock organization, and visual merchandising at Sephora. Skilled in ensuring timely product placement, coordinating displays for launches, and optimizing inventory processes. Strong at training teams, collaborating across functions, and enhancing the customer experience through efficient operations, and effective merchandising.

Overview

8
8
years of professional experience

Work History

Operations Consultant

Sephora
Edmonton, AB
02.2024 - Current
  • Perform shipment receipt and processing in a timely and efficient manner.
  • Organize and maintain the stockroom in accordance with company standards.
  • Ensured timely stock replenishment and product placements to guarantee a well-stocked, visually appealing sales floor at all times.
  • Participate in inventory control and constant monitoring of the inventory between audits.
  • Executed display setup and teardown for new product introductions, ensuring timely transitions and attractive merchandising in line with seasonal promotions and updates.
  • Cross-trained in assisting on the sales floor with clients, and as a cashier.
  • Introduced innovative methods to boost team productivity and workflow management.

Produce Manager

Jeb's No Frills
08.2021 - 01.2024
  • Improved produce department efficiency by implementing streamlined inventory management processes.
  • Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
  • Trained and supervised produce staff for optimal performance and adherence to company policies.
  • Collaborated with suppliers to ensure timely deliveries, maintaining a well-stocked produce section.
  • Evaluated employee performance regularly, providing constructive feedback and implementing development plans as necessary.
  • Oversaw budgeting responsibilities for the produce department, maximizing profitability without compromising on quality.
  • Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.

Produce Clerk

Jeb's No Frills
12.2016 - 08.2021
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Oversaw the produce department and filled in as manager on any occasion the current manager was not present.

Education

Diploma - Human Resource Management

MacEwan University
Edmonton, AB
08-2025

High School Diploma -

Ecole Secondaire Beaumont Composite High School
Beaumont, AB
06.2018

Skills

  • Quality Control Analysis
  • Vendor Liaison
  • Budget Management
  • Schedule Management
  • Team Leadership
  • Administration and Management
  • Purchasing and Planning
  • Customer Service
  • Organizational Skills
  • Waste Reduction
  • Inventory Management
  • Performance Monitoring

References

Jeb Betz

Store Owner

jeb.betz@loblaw.ca

587-334-7823

Catherine Fitzgerald

Former Produce Manager

403-224-2257

Pooja Sharma 

Operations Lead

780-200-4005

Chelsea Wampler

Store Director 

chelsea.wampler@sephora.com

Reference letters available upon request.

Timeline

Operations Consultant

Sephora
02.2024 - Current

Produce Manager

Jeb's No Frills
08.2021 - 01.2024

Produce Clerk

Jeb's No Frills
12.2016 - 08.2021

Diploma - Human Resource Management

MacEwan University

High School Diploma -

Ecole Secondaire Beaumont Composite High School
Lauren Sonntag