Lauren Sollows
Edmonton,AB
Summary
Hard-working and outgoing student with experience in customer service and an eagerness to learn. Aiming to expand skillset and successfully fill the Educator role on the lululemon team.
Overview
1
1
year of professional experience
Work History
Grandview on Brier Restaurant
Waitress
05.2023 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and organized dining area, contributing to pleasant atmosphere for guests.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Adventure Bay Whale Watch Company
Receptionist
05.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled assignments independently with good judgement and critical thinking skills.
Lighthouse Cafe
Cashier
06.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Helped other staff with responsibilities such as prep work and dishes.
- Handled cash, credit card, and gift card transactions with excellent accuracy.
- Performed opening and closing duties, including counting cash register, restocking, and cleaning.
Education
Bachelor of Science - Psychology
University of Alberta
Edmonton, AB06.2026
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Organization skills
- Time Management
- Work Ethic and Integrity
Timeline
Grandview on Brier Restaurant
Waitress
05.2023 - 08.2023
Adventure Bay Whale Watch Company
Receptionist
05.2023 - 08.2023
Lighthouse Cafe
Cashier
06.2022 - 09.2022
Bachelor of Science - Psychology
University of Alberta
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