Lauren Snyder
Santee
Summary
Experienced with managing surgery schedules, ensuring all appointments are accurately coordinated and communicated. Utilizes strong organizational skills to handle multiple tasks efficiently and maintain smooth operations. Track record of effective communication and patient interaction, ensuring high level of service and satisfaction.
Overview
10
10
years of professional experience
Work History
Surgery Scheduler
Scripps Green Hospital
03.2022 - Current
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative and post-operative appointments for surgical patients.
Receptionist/ Team Leader
H&R Block
11.2019 - 02.2022
- Answer phone calls
- Schedule appointments
- Help manage the team in increasing sales
Assistant Manager
Men's Wearhouse
09.2017 - 11.2019
- Worked as team lead
- Processed customer transactions
- Handled returns and exchanges
- Helped ensure customer satisfaction
Sales Associate
Bloomigdales
05.2016 - 12.2016
- Increased purchase totals by recommending additional items
- Worked flexible schedule to accommodate changing customer level
Sales Associate
Nodstrom
02.2015 - 04.2016
- Met incoming customers and provided immediate assistance
- Retrieved alternate items and sizes request
Education
High School Diploma -
West Hills High School
Santee, CA01.2010
Skills
- Schedule coordination
- HIPAA compliance
- Obtaining authorizations
- Teamwork orientation
- Educating patients
- Following up with patients
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Surgery Scheduler
Scripps Green Hospital
03.2022 - Current
Receptionist/ Team Leader
H&R Block
11.2019 - 02.2022
Assistant Manager
Men's Wearhouse
09.2017 - 11.2019
Sales Associate
Bloomigdales
05.2016 - 12.2016
Sales Associate
Nodstrom
02.2015 - 04.2016
High School Diploma -
West Hills High School
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