Lauren Shorty
CORONA
Summary
Highly organized and efficient with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Administrative Assistant
Begood Organix
Los Angeles
2021.05 - 2026.02
- Managed daily office operations and maintained organized filing systems.
- Coordinated meetings, prepared agendas, and took detailed minutes for discussions.
- Assisted in the preparation of marketing materials and product information sheets.
- Supported inventory management by tracking supplies and placing orders as needed.
- Handled customer inquiries via phone and email to ensure timely responses.
- Collaborated with team members to streamline administrative processes for efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Answered questions from customers regarding products and services offered by the company.
- Scheduled appointments between clients and customers and internal staff members.
Education
Liberty University
Lynchburg, VASkills
- Office management
- Meeting coordination
- Customer inquiry handling
- Inventory management
- Scheduling appointments
- Detail orientation
- Time management
- Problem solving
- Team collaboration
- Active listening
- Calendar scheduling
- Communication management
- Administrative support
- Client relations
- Adaptability
- Tech-Savvy
- Customer assistance and interaction
Languages
Spanish
Limited
Affiliations
- Pilates
References
References available upon request.
Timeline
Administrative Assistant
Begood Organix
2021.05 - 2026.02
Liberty University