Lauren Sears
Santa Cruz
Summary
Experienced Bartender and Brand Ambassador with 15 years in high-volume environments. Led teams to enhance customer engagement and drive sales through innovative marketing strategies. Created memorable guest experiences while fostering collaboration and maintaining professionalism under pressure.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
On-Call Bartender
Stanford University, Levy, F&B Innovations, Five Star Catering, Maddie's Events, Ruby Lemon, BarMania
02.2021 - Current
- Prepare a variety of cocktails, from classic recipes to custom creations, based on client preferences and event themes.
- Prepare large quantities of cocktails in advance for events to ensure efficient service and consistency.
- Adapting to diverse event settings, including high-end weddings, celebrations of life, concerts, and private parties, each requiring specific service styles and logistical considerations.
- Ensuring all bartending practices comply with state laws and regulations, including checking IDs, monitoring alcohol consumption, and preventing underage drinking.
Brand Ambassador
PUSH Agency, RFE Marketing, Karma Casting, GTE Marketing
Central Valley
02.2021 - Current
- Develop and execute promotional campaigns to drive brand awareness and sales.
- Communicate product information with confidence and educate consumers about companies including Celsius, 1st Phorm, Fisher Investments, PLAYMODE Hydration, Uncle Nearest, Smirnoff, Jagermeister, Lucas Oil, etc.
- Approach potential clients and interact in natural conversation with goal of developing brand loyalty.
- Recapped events by detailing product sales, capturing customer engagement photos, and compiling demographic data to inform future strategies.
- Retain rapport with venue/store managers to ensure future bookings.
Bartender
Kelly Slater Surf Ranch/World Surf League
Lemoore
02.2023 - 08.2023
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Explained menu items and suggested appropriate options for food allergy concerns.
Bartender/FOH Manager
Gailey's
Springfield
10.2013 - 12.2018
- Delivered food and beverages promptly, prioritizing customer needs to enhance dining experience.
- Addressed customer complaints swiftly and professionally to uphold positive reputation.
- Coordinated customer service, team collaboration, and business operations to minimize delays and errors.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Conducted interviews, quarterly and annual employee reviews, sales incentives, and team building experiences.
Education
High School -
Ozark High School
Ozark, MO 08.2005 - 12.2008
Skills
- Time management
- Multitasking
- Customer retention
- Training development
- Conflict resolution
Certification
- Food Handler Certification
- Responsible Beverage Serving Certification
Languages
English
Additional Information - Authorized To Work
English
Personal Information
English
Timeline
Bartender
Kelly Slater Surf Ranch/World Surf League
02.2023 - 08.2023
On-Call Bartender
Stanford University, Levy, F&B Innovations, Five Star Catering, Maddie's Events, Ruby Lemon, BarMania
02.2021 - Current
Brand Ambassador
PUSH Agency, RFE Marketing, Karma Casting, GTE Marketing
02.2021 - Current
Bartender/FOH Manager
Gailey's
10.2013 - 12.2018
High School -
Ozark High School
08.2005 - 12.2008