Lauren Schunter
Surrey,BC
Summary
Dedicated professional with a track record of enhancing customer satisfaction at Disney Store by delivering exceptional service and fostering a welcoming atmosphere. Expert in pet care and cleanliness maintenance and known for my positive attitude and reliability. Demonstrated ability to exceed targets through effective collaboration and communication. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Pet Sitter
Self Employed
01.2022 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Prepared food and water following instructions from pet owners.
- Communicated professionally with pet owners via phone, email, and text.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Cleaning Service
Self Employed
11.2018 - 01.2022
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Increased team productivity with effective communication and collaboration strategies.
- Checked tools and equipment to prevent accidents and injuries.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Followed safety protocols while working, avoiding accidents and injuries.
Seasonal Sales Associate
Disney Store
10.2019 - 12.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
High School Diploma -
Ecole Panorama Ridge Secondary
Surrey, BC06-2019
Skills
- Positive attitude
- Honest and trustworthy
- Punctual and reliable
- Pet care needs
- Cleanliness maintenance
- Regular availability
Timeline
Pet Sitter
Self Employed
01.2022 - Current
Seasonal Sales Associate
Disney Store
10.2019 - 12.2019
Cleaning Service
Self Employed
11.2018 - 01.2022
High School Diploma -
Ecole Panorama Ridge Secondary
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