Lauren Parks
Los Angeles,CA
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
7
7
years of professional experience
Work History
Barista
Bodega Wine Bar
Santa Monica, CA
11.2025 - Current
- Prepared specialty coffee beverages with attention to quality and consistency.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines, grinders, and brewing equipment effectively.
- Promoted a welcoming atmosphere by greeting around 500 customers daily with a friendly demeanor and promptly addressing their needs.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Implemented new beverage recipes, contributing to menu variety and customer satisfaction.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Assistant Manager
Philz Coffee
Beverly Hills, CA
10.2023 - 08.2025
- Trained and mentored new staff on company procedures and coffee preparation techniques.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily operations to maintain store cleanliness and organization.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Bartender
AMC Theatres
Burbank, CA
01.2022 - 10.2022
- Mixed and served beverages in high-volume settings to enhance guest satisfaction.
- Maintained cleanliness of bar area and equipment to ensure compliance with health regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Assistant Manager
Zumiez
Burbank, CA
11.2019 - 08.2022
- Developed promotional campaigns that increased customer engagement and loyalty program participation.
- Managed scheduling to ensure adequate staffing during peak hours without exceeding budget constraints.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Conducted performance evaluations and provided constructive feedback to employees.
Education
Bachelor of Arts - Communications
University of Georgia
GA06.2028
Skills
- Time management
- Cleanliness
- Exceptional customer service
- Team leadership
- Espresso machine operation
- Latte art
- Decision-making
- Conflict resolution
- Operations management
Timeline
Barista
Bodega Wine Bar
11.2025 - Current
Assistant Manager
Philz Coffee
10.2023 - 08.2025
Bartender
AMC Theatres
01.2022 - 10.2022
Assistant Manager
Zumiez
11.2019 - 08.2022
Bachelor of Arts - Communications
University of Georgia