Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lauren Magette

Mission Viejo

Summary

Dedicated and customer-focused professional with 4+ years of experience in food and beverage service, retail, and shift leadership. Skilled in leading teams of up to 10 employees, handling $2,000+ in daily transactions, and consistently exceeding customer service expectations. Recognized for reliability, adaptability, and strong leadership skills. Strong in multi-tasking and working in a fast-paced work environment. Detail oriented. Currently pursuing a degree in Psychology/Therapy to expand expertise in communication, motivation, and people-focused roles.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Starbucks Barista

Target
10.2024 - Current
  • Execute morning store prep and setup; multi-tasking to ensure all equipment, stations, and ingredients are ready before opening.
  • Successfully handled high-volume service (150+ customers per day), often as the sole employee on shift.
  • Delivered personalized service that fostered loyalty and consistent repeat clientele.
  • Prepared and served 250+ beverages per shift to standard recipes and customer specifications.
  • Supported store operations including order pick-up (OPU), ensuring accurate and efficient fulfillment of customer orders.
  • Maintained strong product knowledge, including in-stock availability, seasonal items, and dietary options such as gluten-free, and executed sampling to increase awareness of new offerings.

Shift Lead

Jamba Juice
01.2024 - 09.2024
  • Supervised average of 2 to 4 employees per shift, ensuring smooth operations and high performance.
  • Provided multi-location leadership by supervising employees, arranging shift coverage, monitoring inventory, and supporting store management across three sites.
  • Resolved escalated customer concerns to ensure a positive customer experience and repeat business.
  • Maintained compliance with all safety and cleanliness standards.

Shift Lead

Starbucks
07.2023 - 01.2024
  • Team player with focus on working together to create an efficient and happy work environment.
  • Supervised daily operations and ensured adherence to company policies and procedures.
  • Ensured accurate cash drawer, handling between $1,500 and $3,000 per shift.
  • Delivered consistent quality beverages and food while maintaining health and safety standards.

Team Member

Krispy Kreme
12.2020 - 11.2022
  • Assisted 150+ customers per day with efficient service and selling techniques.
  • Operated POS system and accurately processed $1,000+ in daily transactions.
  • Supported promotional events and fundraising efforts that raised thousands for local non-profits.
  • Assisted in production and decorating as needed to support store operations.
  • Maintained food safety compliance.

Education

High School Diploma -

Aliso Niguel High School
Aliso Viejo, CA
06.2022

Associates of Arts - Psychology

Saddleback Community College
Mission Viejo, CA
01.2026

Skills

  • Customer Service & Guest Engagement (serve 150 guests daily)
  • Microsoft Office: Word, Excel, PowerPoint
  • Adaptable professional skilled at balancing individual responsibility with effective teamwork
  • Inventory & Merchandising
  • Problem Solving & Conflict Resolution
  • Point-of-Sale Systems: Toast POS, Target POS, Square
  • Team Leadership & Training (led teams of up to 10 employees)
  • Sales & Upselling Techniques
  • Food Safety & Sanitation Compliance

Certification

  • California Food Handler Certification
  • Valid Driver’s License

Timeline

Starbucks Barista

Target
10.2024 - Current

Shift Lead

Jamba Juice
01.2024 - 09.2024

Shift Lead

Starbucks
07.2023 - 01.2024

Team Member

Krispy Kreme
12.2020 - 11.2022

Associates of Arts - Psychology

Saddleback Community College

High School Diploma -

Aliso Niguel High School

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Lauren Magette