Lauren Magette
Mission Viejo
Summary
Dedicated and customer-focused professional with 4+ years of experience in food and beverage service, retail, and shift leadership. Skilled in leading teams of up to 10 employees, handling $2,000+ in daily transactions, and consistently exceeding customer service expectations. Recognized for reliability, adaptability, and strong leadership skills. Strong in multi-tasking and working in a fast-paced work environment. Detail oriented. Currently pursuing a degree in Psychology/Therapy to expand expertise in communication, motivation, and people-focused roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Starbucks Barista
Target
10.2024 - Current
- Execute morning store prep and setup; multi-tasking to ensure all equipment, stations, and ingredients are ready before opening.
- Successfully handled high-volume service (150+ customers per day), often as the sole employee on shift.
- Delivered personalized service that fostered loyalty and consistent repeat clientele.
- Prepared and served 250+ beverages per shift to standard recipes and customer specifications.
- Supported store operations including order pick-up (OPU), ensuring accurate and efficient fulfillment of customer orders.
- Maintained strong product knowledge, including in-stock availability, seasonal items, and dietary options such as gluten-free, and executed sampling to increase awareness of new offerings.
Shift Lead
Jamba Juice
01.2024 - 09.2024
- Supervised average of 2 to 4 employees per shift, ensuring smooth operations and high performance.
- Provided multi-location leadership by supervising employees, arranging shift coverage, monitoring inventory, and supporting store management across three sites.
- Resolved escalated customer concerns to ensure a positive customer experience and repeat business.
- Maintained compliance with all safety and cleanliness standards.
Shift Lead
Starbucks
07.2023 - 01.2024
- Team player with focus on working together to create an efficient and happy work environment.
- Supervised daily operations and ensured adherence to company policies and procedures.
- Ensured accurate cash drawer, handling between $1,500 and $3,000 per shift.
- Delivered consistent quality beverages and food while maintaining health and safety standards.
Team Member
Krispy Kreme
12.2020 - 11.2022
- Assisted 150+ customers per day with efficient service and selling techniques.
- Operated POS system and accurately processed $1,000+ in daily transactions.
- Supported promotional events and fundraising efforts that raised thousands for local non-profits.
- Assisted in production and decorating as needed to support store operations.
- Maintained food safety compliance.
Education
High School Diploma -
Aliso Niguel High School
Aliso Viejo, CA06.2022
Associates of Arts - Psychology
Saddleback Community College
Mission Viejo, CA01.2026
Skills
- Customer Service & Guest Engagement (serve 150 guests daily)
- Microsoft Office: Word, Excel, PowerPoint
- Adaptable professional skilled at balancing individual responsibility with effective teamwork
- Inventory & Merchandising
- Problem Solving & Conflict Resolution
- Point-of-Sale Systems: Toast POS, Target POS, Square
- Team Leadership & Training (led teams of up to 10 employees)
- Sales & Upselling Techniques
- Food Safety & Sanitation Compliance
Certification
- California Food Handler Certification
- Valid Driver’s License
Timeline
Starbucks Barista
Target
10.2024 - Current
Shift Lead
Jamba Juice
01.2024 - 09.2024
Shift Lead
Starbucks
07.2023 - 01.2024
Team Member
Krispy Kreme
12.2020 - 11.2022
Associates of Arts - Psychology
Saddleback Community College
High School Diploma -
Aliso Niguel High School