Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lauren Macartney

Richmond Hill,ON

Summary

Proven team collaborator and effective communicator, I excelled at Trading Bay Dining by maintaining high service standards under pressure and ensuring customer satisfaction. Leveraging strong multitasking and decision-making skills, I contributed to a positive dining experience and upheld food safety at McDonald's, enhancing team efficiency and service quality.

Overview

6
6
years of professional experience

Work History

Waitress

Trading Bay Dining
05.2023 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Fast Food Worker

McDonald's
09.2020 - 11.2022
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.

Hockey Instructor

Next Level Hockey
06.2018 - 12.2018
  • Collaborated with fellow instructors to coordinate and facilitate daily schedules, ensuring smooth transitions between activities and optimizing ice time.
  • Developed strong communication skills with players and parents, fostering a supportive and inclusive environment.
  • Cultivated a positive team culture focused on mutual respect, discipline, and dedication to success.
  • Evaluated player performance during games and practices, providing constructive feedback for improvement.

Education

Bachelor of Arts - Psychology

Wilfrid Laurier University
Waterloo, ON

Skills

  • Communication
  • Strong multitasking
  • Decision-making
  • Team collaboration

Languages

English
Full Professional
French
Limited Working

Timeline

Waitress

Trading Bay Dining
05.2023 - 08.2024

Fast Food Worker

McDonald's
09.2020 - 11.2022

Hockey Instructor

Next Level Hockey
06.2018 - 12.2018

Bachelor of Arts - Psychology

Wilfrid Laurier University

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Lauren Macartney