Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lauren Lopez-Nelson

Sacramento

Summary

Dynamic server with a proven ability to deliver exceptional customer service and maintain cleanliness standards, enhancing guest satisfaction and team productivity.

Overview

1
1
Language
3
3
years of professional experience

Work History

Server

Caffe Latte Restaurant
Sacramento
01.2025 - Current
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Processed customer orders accurately and efficiently to ensure satisfaction.
  • Resolved customer inquiries and issues promptly to enhance overall dining experience.
  • Trained new servers on procedures and service standards to ensure consistency in guest experience.
  • Collaborated with kitchen staff to ensure timely meal delivery and maintain service flow.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Handled cash transactions using point-of-sale system with accuracy.
  • Performed opening and closing duties, including setting up dining area and restocking supplies.

Crew Member

Chipotle
Sacramento
11.2023 - 06.2024
  • Coordinated with team members to deliver prompt service during peak hours, enhancing customer satisfaction.
  • Accurately processed customer orders utilizing point-of-sale systems.
  • Performed cashier duties, including taking orders, collecting payments, and providing change.
  • Ensured cleanliness and organization of service area and dining space for optimal customer experience.
  • Completed opening and closing tasks, such as setting up workstations and cleaning surfaces.
  • Performed various cleaning tasks to create a welcoming atmosphere., including sweeping floors and wiping tables, to maintain a welcoming environment.
  • Organized supplies to support operations and enhance team productivity.

Education

High School Diploma -

John F Kennedy High School
Sacramento, CA
06-2024

Some College (No Degree) - Business Management

Sacramento City College
Sacramento, CA
07-2026

Skills

  • Customer service
  • Order processing
  • Point-of-sale operation
  • Training new staff
  • Kitchen collaboration
  • Cleanliness standards
  • Time management
  • Team member support

Languages

Spanish
Limited

Timeline

Server

Caffe Latte Restaurant
01.2025 - Current

Crew Member

Chipotle
11.2023 - 06.2024

High School Diploma -

John F Kennedy High School

Some College (No Degree) - Business Management

Sacramento City College
Lauren Lopez-Nelson