Lauren Logsdon
San Diego
Summary
Dynamic professional with extensive experience at Associated Students SDSU, excelling in customer service and effective communication. Proven ability to enhance client engagement through tailored fitness programs and conflict resolution. Certified in First Aid and CPR, I thrive in team environments, ensuring safety and satisfaction while maintaining organized operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Associated Students SDSU
San Diego
08.2024 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled incoming and outgoing mail and packages.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Greeted visitors warmly and directed them to correct personnel or office.
- Performed basic bookkeeping tasks and issued invoices as needed.
Lifeguard
Associated Students SDSU
San Diego
08.2024 - Current
- Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Assisted with swim lessons for guests and members of the facility.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Used radio and digital technology to stay in constant communication with other protective service workers.
Swim Instructor
Aqua Pros Swim School
San Diego
01.2024 - 01.2025
- Demonstrated proper breathing techniques and meditation exercises.
- Resolved conflicts between swimmers while maintaining a professional demeanor.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Assessed student progress and provided feedback to improve technique and confidence in the water.
- Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
Fitness Instructor
Shanghai International Swim Club
Pudong
08.2020 - 08.2023
- Encouraged participants to reach their fitness goals with positive reinforcement techniques.
- Created comprehensive exercise plans according to client needs and capabilities.
- Identified different muscle groups and explained ways to strengthen specific muscles.
- Gave dietary and nutritional recommendations to help clients maintain optimal physiques.
- Demonstrated proper breathing techniques and meditation exercises.
Education
Bachelor of Science - Kinesiology
San Diego State University
San Diego, CA05-2025
High School Diploma -
Shanghai American School
Shanghai, China05-2021
Skills
- Exercise programming
- First aid certification
- CPR certification
- Customer service
- Effective communication
- Team collaboration
- Time management
- File organization
Affiliations
- Volunteer, Operation Hope 2019-2021
- PASA Club 2021-2025
Accomplishments
- High School GPA: 3.97
- Undergrad GPA: 3.98
- Dean's List 2021-2025
Certification
- CPR certified
References
References available upon request.
Timeline
Front Desk Receptionist
Associated Students SDSU
08.2024 - Current
Lifeguard
Associated Students SDSU
08.2024 - Current
Swim Instructor
Aqua Pros Swim School
01.2024 - 01.2025
Fitness Instructor
Shanghai International Swim Club
08.2020 - 08.2023
Bachelor of Science - Kinesiology
San Diego State University
High School Diploma -
Shanghai American School