LAUREN LEE
San Diego
Summary
Executive Assistant with extensive experience in administrative and operational support, enhancing efficiency for top executives in diverse industries. Proficient in data entry, records management, and calendar coordination, with a proven track record of implementing innovative scheduling systems and marketing strategies. Adept at streamlining processes and improving team productivity, committed to fostering seamless communication and operational excellence.
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Executive Assistant/Office Manager
Point Predictive
10.2024 - Current
- Drafted professional emails by summarizing key information and action items.
- Identified process improvements to enhance workflow and reduce delays.
- Oversaw project timelines by tracking deliverables and deadlines.
- Compiled reports to provide comprehensive insights on various initiatives.
- Coordinated schedules by managing calendars for multiple executives.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Used advanced software to prepare documents, reports, and presentations.
- Facilitated training and onboarding for incoming office staff.
EXECUTIVE ASSISTANT
Jimmytax llc
02.2022 - 07.2024
- Coordinated administrative tasks, managed CEO's schedule, and supported marketing head, enhancing efficiency
- Organized travel schedules, booked flights and hotels, and managed over 5,000 clients, ensuring smooth operations
ADMINISTRATIVE ASSISTANT
Ultimate Staffing Services
07.2021 - 01.2022
FRONT OFFICE ADMINISTRATIVE ASSISTANT
Hoag
07.2019 - 07.2021
- Led administrative team, trained staff, and scheduled conferences, achieving meeting objectives
- Implemented marketing strategies for partnerships, facilitated communication, and took detailed meeting notes
- Streamlined administrative processes, improved team efficiency, and enhanced client management
PATIENT CARE COORDINATOR/ADMINISTRATIVE ASSISTANT
Southland physical therapy
09.2018 - 07.2019
- Managed administrative tasks for 20+ therapists, ensuring smooth daily operations and effective communication
- Scheduled appointments and verified insurance, enhancing workflow and reducing patient wait times
- Updated patient charts, improving data accuracy and supporting therapists in delivering quality care
- Implemented a new scheduling system, optimizing therapist availability and minimizing appointment conflicts
RESORT ATTRACTIONS CAST MEMBER
Disneyland
10.2016 - 04.2018
- Ensured guest safety on and off attractions, multitasking effectively to maintain smooth operations
- Answered guest inquiries accurately, enhancing overall guest satisfaction and experience
- Managed queue lines, checked seat belts, and organized groups to optimize ride efficiency
- Trained new cast members, ensuring they adhered to safety protocols and operational standards
ADMINISTRATIVE ASSISTANT
Willow tree academy
01.2014 - 01.2018
- Greeted parents, assisted with enrollment paperwork, and processed payments efficiently
- Created monthly schedules and communicated them to teachers via email
- Developed and maintained PowerPoint presentations and Excel sheets for payroll management
- Managed monthly newsletters and ensured timely communication with staff and parents
- Coordinated travel and conference schedules for staff, ensuring smooth logistics
Education
ASSOCIATE OF MARKETING AND BUSINESS - MARKETING
Irvine Valley College
01.2020
HIGH SCHOOL DIPLOMA -
Brea Olinda High School
Brea, CA01.2013
Skills
- SharePoint
- Financial Reporting
- Organizational Skills
- Proofreading
- Human Resources
- Executive support
- Strong work ethic
- Business management
- Social media marketing
- Smartsheet
- Marketing
- Bookkeeping
- Administrative Experience
- Quickbooks
- Oracle
- Sage
- Graphic Design
- Adobe Illustrator
- Project coordination
- Computer Skills
- CRM software
- Recruiting
- Email Marketing
- Google Suite
- Documentation review
- Windows
- Time Management
- Calendar management
- Outlook
- People-oriented
- Efficient and reliable team player
- Goal-oriented
- Sales experience
- QuickBooks
- Document management
- Contracts
- Records management
- Desktop administration
- Microsoft Project
- Management
- Salesforce
- Accounts payable
- Adobe Creative Suite
- Data Entry
- Project Management
- Microsoft Office
- Event Planning
- Adobe Photoshop
- Adobe InDesign
- Databases
- Operations management
- Negotiation
- Team Leadership
- Conflict Resolution
- Quality Assurance
- Strategic Planning
- Risk Management
- Sales Strategy
- Office management
Certification
- Salesforce Certified Administrator
- Hubspot Social Media Certificate
Languages
English
Native or Bilingual
korean
Native or Bilingual
Timeline
Executive Assistant/Office Manager
Point Predictive
10.2024 - Current
EXECUTIVE ASSISTANT
Jimmytax llc
02.2022 - 07.2024
ADMINISTRATIVE ASSISTANT
Ultimate Staffing Services
07.2021 - 01.2022
FRONT OFFICE ADMINISTRATIVE ASSISTANT
Hoag
07.2019 - 07.2021
PATIENT CARE COORDINATOR/ADMINISTRATIVE ASSISTANT
Southland physical therapy
09.2018 - 07.2019
RESORT ATTRACTIONS CAST MEMBER
Disneyland
10.2016 - 04.2018
ADMINISTRATIVE ASSISTANT
Willow tree academy
01.2014 - 01.2018
HIGH SCHOOL DIPLOMA -
Brea Olinda High School
ASSOCIATE OF MARKETING AND BUSINESS - MARKETING
Irvine Valley College
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