Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Lauren Lapointe

Niagara Falls,ON

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Kelseys Roadhouse
Niagara Falls, ON
05.2023 - Current
  • Greeted guests warmly upon arrival, seating them promptly.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Provided excellent customer service by addressing customer needs promptly.
  • Assisted servers in bussing tables when needed during busy periods.

Drive-Thru Cashier/Front Counter Crew Member

McDonald's
Niagara Falls, ON
10.2021 - 06.2022
  • Greeted customers in a friendly and courteous manner, providing excellent customer service.
  • Stocked shelves with merchandise and ensured items were labelled correctly..d
  • Operated cash registers to process payments from customers.
  • Stocked shelves with merchandise and ensured items were labeled correctly.
  • Restocked supplies such as napkins, utensils, condiments., when needed.
  • Collected money, provided change and recorded transactions on receipts.

Education

High School Diploma -

Saint Michael Catholic High School
Niagara Falls, ON
06-2024

BBA -

Brock University
St. Catharines, ON

Skills

  • Communication Skills
  • Organizational Skills
  • Customer Service
  • Attention to detail
  • Multitasking
  • Teamwork
  • Professional Appearance and Demeanour
  • Cash and Credit Card Transactions

Languages

English
Native/ Bilingual
French
Limited

References

References available upon request.

Timeline

Restaurant Hostess

Kelseys Roadhouse
05.2023 - Current

Drive-Thru Cashier/Front Counter Crew Member

McDonald's
10.2021 - 06.2022

High School Diploma -

Saint Michael Catholic High School

BBA -

Brock University

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Lauren Lapointe