Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lauren Lacourciere

Guelph,ON

Summary

Results-oriented individual with a solid background in sales and supply chain analysis. Known for effective team collaboration and enhancing customer experiences, ready to leverage skills to drive business growth and operational efficiency.

Overview

5
5
years of professional experience

Work History

Full Time Sales Lead

Pandora
Kitchener, Ontario
07.2025 - Current
  • Collaborated with team members to improve customer service experience, leading to increased customer satisfaction.
  • Built customer relationships through knowledgeable product advice, fostering loyalty and repeat business.
  • Promoted current promotions and loyalty programs to support sales initiatives, increasing customer engagement.

Supply Chain Analyst Intern

Ford of Canada
Paris, Ontario
05.2024 - 08.2025
  • Assisted in analyzing supply chain data for process improvements.
  • Participated in cross-functional meetings to discuss operational challenges.
  • Maintained relationships with vendors by establishing contact points and resolving issues quickly.

Part Time Sales Lead

The Body Shop
Guelph, Ontario
09.2023 - 03.2024
  • Engaged customers by providing tailored product knowledge and recommendations to enhance their shopping experience.
  • Trained new sales associates on store procedures to ensure consistent service delivery.
  • Managed inventory levels and organized merchandise displays to optimize product visibility and accessibility.

Assistant Manager

Ardene
Guelph, Ontario
06.2021 - 09.2023
  • Coordinated daily team schedules to ensure optimal staff coverage during peak hours, contributing to improved customer service.
  • Implemented visual merchandising strategies that enhanced store presentation and increased customer engagement.
  • Provided guidance and support to junior staff on daily tasks and projects, fostering their development and ensuring team alignment.

Education

Bachelor of Arts - Criminal Justice And Public Policy

University of Guelph
Guelph
04-2027

Skills

  • Sales supervision
  • Objection handling
  • Customer service
  • Business development
  • Continuous improvement
  • Team collaboration
  • Performance management

Affiliations

Big Brothers Big Sisters - Guelph, ON (2024-Present)

Timeline

Full Time Sales Lead

Pandora
07.2025 - Current

Supply Chain Analyst Intern

Ford of Canada
05.2024 - 08.2025

Part Time Sales Lead

The Body Shop
09.2023 - 03.2024

Assistant Manager

Ardene
06.2021 - 09.2023

Bachelor of Arts - Criminal Justice And Public Policy

University of Guelph
Lauren Lacourciere