Results-oriented individual with a solid background in sales and supply chain analysis. Known for effective team collaboration and enhancing customer experiences, ready to leverage skills to drive business growth and operational efficiency.
Overview
5
5
years of professional experience
Work History
Full Time Sales Lead
Pandora
Kitchener, Ontario
07.2025 - Current
Collaborated with team members to improve customer service experience, leading to increased customer satisfaction.
Built customer relationships through knowledgeable product advice, fostering loyalty and repeat business.
Promoted current promotions and loyalty programs to support sales initiatives, increasing customer engagement.
Supply Chain Analyst Intern
Ford of Canada
Paris, Ontario
05.2024 - 08.2025
Assisted in analyzing supply chain data for process improvements.
Participated in cross-functional meetings to discuss operational challenges.
Maintained relationships with vendors by establishing contact points and resolving issues quickly.
Part Time Sales Lead
The Body Shop
Guelph, Ontario
09.2023 - 03.2024
Engaged customers by providing tailored product knowledge and recommendations to enhance their shopping experience.
Trained new sales associates on store procedures to ensure consistent service delivery.
Managed inventory levels and organized merchandise displays to optimize product visibility and accessibility.
Assistant Manager
Ardene
Guelph, Ontario
06.2021 - 09.2023
Coordinated daily team schedules to ensure optimal staff coverage during peak hours, contributing to improved customer service.
Implemented visual merchandising strategies that enhanced store presentation and increased customer engagement.
Provided guidance and support to junior staff on daily tasks and projects, fostering their development and ensuring team alignment.
Education
Bachelor of Arts - Criminal Justice And Public Policy
University of Guelph
Guelph
04-2027
Skills
Sales supervision
Objection handling
Customer service
Business development
Continuous improvement
Team collaboration
Performance management
Affiliations
Big Brothers Big Sisters - Guelph, ON (2024-Present)
Timeline
Full Time Sales Lead
Pandora
07.2025 - Current
Supply Chain Analyst Intern
Ford of Canada
05.2024 - 08.2025
Part Time Sales Lead
The Body Shop
09.2023 - 03.2024
Assistant Manager
Ardene
06.2021 - 09.2023
Bachelor of Arts - Criminal Justice And Public Policy