LAUREN JOHNSON
Guelph
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Manitou Ridge
04.2025 - 08.2025
- Delivered high-end service in a fine dining restaurant at a golf course.
- Skilled in bartending and beverage service, both in the clubhouse and at the halfway cottage.
- Experienced in managing multiple tables, maintaining composure in fast-paced environments, and creating a welcoming atmosphere for members and guests.
Host
Boston Pizza Parry Sound
Parry Sound
02.2024 - 08.2024
- Trained new team members, promoting a cohesive and knowledgeable team environment.
- Resolved customer concerns professionally, contributing to increased customer satisfaction and repeat business.
- Processed takeout orders efficiently, ensuring accuracy and timely preparation for customer pick-up.
Host
Expo, Tailwinds Georgian Bay
05.2021 - 11.2024
- Managed reservations and walk-ins using a digital booking system to optimize table turnover and reduce wait times.
- Coordinated table assignments to balance server workloads and ensure smooth operations.
- Collaborated with team members to improve efficiency and deliver seamless service during peak hours.
Education
Bachelor Of Commerce - Business Management
University of Guelph
GuelphParry Sound High School
Parry Sound, ON2025
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Customer service
- Safe food handling
Timeline
Server
Manitou Ridge
04.2025 - 08.2025
Host
Boston Pizza Parry Sound
02.2024 - 08.2024
Host
Expo, Tailwinds Georgian Bay
05.2021 - 11.2024
Bachelor Of Commerce - Business Management
University of Guelph
Parry Sound High School