Tanner Foster
Tacoma,WA
Summary
Charismatic and results-driven professional. Managed people and finances in previous work. Capable of completing any project or solving any issue presented in creative ways. Fast-paced mentality with an ability to rapidly adapt to evolving circumstances.
Overview
7
7
years of professional experience
Work History
HFX Coach
Nevro
11.2021 - 01.2024
- Ensure optimal patient outcomes by following algorithm guidance.
- Communicate directly with patients with empathy and patience
- Lead engagement committee to increase positive culture and team bonding in remote environment.
- Expert in device trouble shooting and quality control
- Strategically performed with high volume territories
- Respond to all patient and field communications in timely manner per FDA guidelines
- Provided documentation to field team to ensure future guidance
- Spoke with 40-60 patients per day
Pet Delivery Liaison
Pet Camp
08.2021 - 10.2021
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with regular customers.
Assistant Operations Manager
Coast Transfer and Storage
06.2019 - 08.2019
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
Office Manager Assistant
Instrument Service, Inc
05.2017 - 08.2019
- Organized employees weekly work schedules for 5 employees.
- Maintained a paper-driven filing system for the company’s client invoices and safety documents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Customer Service Moving Coordinator
Coast Transfer and Storage, Professional Mover
12.2017 - 05.2019
- Worked closely with personnel, customers and contractors to resolve problems.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Developed and maintained courteous and effective working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
Bachelor of Science - Business Management
San Francisco State University
San Francisco, CA2020
Skills
- Relationship building
- Compassionate & Empathetic
- Employee motivation
- Creative problem solving
- Good listening skills
- Flexible & Adaptable
- Microsoft applications proficiency
- Exceptional verbal and written communication
- Excellent multi-tasking ability
Timeline
HFX Coach
Nevro
11.2021 - 01.2024
Pet Delivery Liaison
Pet Camp
08.2021 - 10.2021
Assistant Operations Manager
Coast Transfer and Storage
06.2019 - 08.2019
Customer Service Moving Coordinator
Coast Transfer and Storage, Professional Mover
12.2017 - 05.2019
Office Manager Assistant
Instrument Service, Inc
05.2017 - 08.2019
Bachelor of Science - Business Management
San Francisco State University
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