LAUREN HERSEY
Santa Barbara
Summary
Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2026
2026
years of professional experience
Work History
YOUTH MENTORSHIP, COUNSELING TEAM LEADER
REALITY CHURCH
- High school counseling for students from broken homes and abusive families
- Youth mentor for teens with eating disorders, mental health issues and adolescent pregnancies
- Team leader for domestic and international mission trips focused on medical care, disaster relief, widow and orphan ministry and building projects
- Organizer and youth lead for bible studies, community volunteering, peer events and church related activities
- Logistical coordinator to youth pastors and program colleagues
- Counseled hurt women recovering from abuse
- Administrative contact and point person for our Ventura campus
- Support liaison for volunteer counseling team and church staff
Medical Assistant /Health and Wellness Coach
Recovery Project
12.2024 - 07.2025
- Assisted in patient intake and medical history documentation, ensuring accuracy and compliance with healthcare regulations.
- Educated patients on treatment plans and medication usage, enhancing understanding and adherence to prescribed therapies.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times for improved service delivery.
- Maintained electronic health records with precision, facilitating seamless communication among healthcare teams.
- Trained new staff on office procedures and best practices, fostering a collaborative team environment focused on patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
CERTIFIED MEDICAL ASSISTANT
TEXAS CHILDRENS HOSPITAL
06.2020 - 11.2023
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted Providers in minor in office procedures and surgeries
- Floated between all Surgical Units to include Gynecology, Urology, General Surgery, Ophthalmology, ENT, Audiology and Ortho
CERTIFIED MEDICAL ASSISTANT
COOK CHILDREN'S
01.2017 - 11.2019
- Prepare patients for minor surgical and radiological procedures as well as imaging studies
- Deliver comprehensive care to clients ranging from age of newborn to young adult
- Treatment and application for patients with wounds, lacerations and bone fractures
- Respiratory assessment and medication administration
- Routine vaccinations and education according to CDC guidelines
- Periodic wellness and sport physical examinations
- Proficient in Epic EMR
- Recognized and awarded peak performer for August 2018
CERTIFIED MEDICAL ASSISTANT
TEXAS HEALTH PHYSICIANS GROUP - CARDIOLOGY CLINIC
01.2016 - 01.2017
- Recorded vital signs and patient medical history
- Performed test procedures such as EKG, cardiac stress/echo, holter and event monitors
- Anticoagulant drawing, monitoring, physician assistance and patient care
- Performed blood draws and intra-muscular and subcutaneous injections
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Taught patients about medications, procedures and care plan instructions.
NON REGISTERED NURSE
INTERNAL MEDICINE, DR. RICHARD DANSON'S OFFICE
01.2001 - 01.2016
- Administers subcutaneous and intramuscular injections
- Records vital signs and assists with medical procedures and minor surgeries
- Performs various procedures, including but not limited to ECG and spirometry
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Conducts patient physical exams and handles daily phlebotomy services
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Nurtured relationships with third-party doctors and medical personnel
- Provided direct patient care, stabilized patients and determined next course of action
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
TELEMETRY & PATIENT CARE TECHNICIAN
COTTAGE HEALTH SYSTEMS
01.2010 - 01.2012
- Monitored, analyzed and interpreted cardiac rhythms
- Monitored and documented heart rhythms according to physicians' orders.
- Cared for patient daily hygienic needs and care
- Treated, cleaned and bandaged wounds, including post-op surgical sites
- Recorded all input and output per shifts
- Assisted physician and nursing teams with critical patient care
OB TECHNICIAN & UNIT COORDINATOR
COTTAGE HEALTH SYSTEMS
01.2008 - 01.2010
- Scrubbed into and supported vaginal and surgical deliveries
- Set up sterile procedure fields for operating and labor rooms
- Transported and admitted post-op patients and triaged arrivals, discharges and transfers
- Scheduled and prioritized tests and lab work and prepared pharmaceutical orders
- Assembled patient charts and records and entered physician orders and instructions into
- CPOE
- Managed patient rooms, medical rooms and nurses station supplies
- Liaised communications between physician and nursing staff
TRIAGE NURSE & MEDICAL ASSISTANT MANAGER
CANCER CENTER OF SANTA BARBARA
01.2003 - 01.2008
- Liaised physician communications for patient support
- Assisted in bone marrow, chemotherapy mix room, paracentesis and thoracentesis procedures
- Coordinated in-patient care and hospice referrals
- Performed chemotherapy reaction patient care and administered subcutaneous and intramuscular injections
- Oversaw medical assistant staff and assisted with nursing staff management
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
Education
Certified Medical Assistant
National Health Career Association
01.2017
BLS / CPR CERTIFICATION -
American Heart Association
01.2016
Esthetics License -
Santa Barbara Cosmetology Academy
Santa Barbara, CA01.2007
High School Diploma -
Santa Barbara High School
Santa Barbara, CA06.1999
Skills
- Mentorship and training
- Customer service
- Reliable team player
- Compassionate
- Professionalism and ethics
- Complex Problem-solving
- Inventory and supply management
- Conflict resolution
- Account management
- DYNAMIC
- ARTICULATE
- MOTIVATED
- ORGANIZED
- FRIENDLY
- COMPASSIONATE
- CONFIDENT
- ETHICAL
- EFFICIENT
Personal Information
Title: Certified Medical Assistant
Timeline
Medical Assistant /Health and Wellness Coach
Recovery Project
12.2024 - 07.2025
CERTIFIED MEDICAL ASSISTANT
TEXAS CHILDRENS HOSPITAL
06.2020 - 11.2023
CERTIFIED MEDICAL ASSISTANT
COOK CHILDREN'S
01.2017 - 11.2019
CERTIFIED MEDICAL ASSISTANT
TEXAS HEALTH PHYSICIANS GROUP - CARDIOLOGY CLINIC
01.2016 - 01.2017
TELEMETRY & PATIENT CARE TECHNICIAN
COTTAGE HEALTH SYSTEMS
01.2010 - 01.2012
OB TECHNICIAN & UNIT COORDINATOR
COTTAGE HEALTH SYSTEMS
01.2008 - 01.2010
TRIAGE NURSE & MEDICAL ASSISTANT MANAGER
CANCER CENTER OF SANTA BARBARA
01.2003 - 01.2008
NON REGISTERED NURSE
INTERNAL MEDICINE, DR. RICHARD DANSON'S OFFICE
01.2001 - 01.2016
BLS / CPR CERTIFICATION -
American Heart Association
Esthetics License -
Santa Barbara Cosmetology Academy
High School Diploma -
Santa Barbara High School
YOUTH MENTORSHIP, COUNSELING TEAM LEADER
REALITY CHURCH
Certified Medical Assistant
National Health Career Association