Lauren Henderson
Perris,CA
Summary
Strategic professional in Human Resources, known for high productivity and efficiency in task completion. Possess specialized skills in talent acquisition strategies, Full cycle recruitment, and compliance with labor laws. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness.
Overview
7
7
years of professional experience
Work History
Human Resources Analyst
Omnitrans
San Bernardino, CA
09.2023 - Current
- Administered a wide range of employee benefits programs, ensuring compliance and effective communication of medical, dental, vision, life, long-term disability, retirement, and 457 deferred compensation plans.
- Act as primary point of contact for employees regarding benefits eligibility, enrollment changes, leave status, and compliance requirements.
- Executed monthly reconciliation of benefit carrier invoices and premium payments to ensure data accuracy.
- Interpret and apply federal and California employment laws and collective bargaining agreements (MOUs) to ensure consistent and equitable administration of benefits and leave programs.
- Utilize HRIS to maintain accurate employee records, process personnel actions, and support reporting for audits, compliance, and management review.
- Support classification, compensation, and recruitment activities, including reviewing personnel actions, job changes, and salary adjustments.
- Coordinate and lead open enrollment activities, health fairs, wellness initiatives, and benefits communications.
- Conduct new hire orientation and benefits education, ensuring clear understanding of benefit offerings and leave rights.
- Collaborate on process improvements and special projects, contributing to operational efficiency and improved employee service delivery.
- Maintain strict confidentiality and exercise independent judgment in handling sensitive employee information.
- Collaborated with management to optimize recruitment processes and improve candidate selection.
- Conducted audits of HR policies to ensure compliance with regulations and best practices.
- Led initiatives to enhance employee engagement through surveys and feedback mechanisms.
Human Resources Technician
Omnitrans
San Bernardino
08.2021 - 09.2023
- Supported full-cycle benefits administration and leave tracking for a unionized public agency workforce.
- Executed personnel actions encompassing hiring, promotions, separations, pay adjustments, and MOU-driven changes within HRIS.
- Assisted with FMLA/CFRA leave documentation, eligibility tracking, and coordination with payroll.
- Executed preparation and processing of benefit enrollment changes and terminations with external carriers and CALPERS.
- Conducted exit interviews, processed separations, and ensured accurate documentation and reporting.
- Supported recruitment and selection processes in compliance with public-sector regulations.
- Supported employee relations efforts to foster a positive workplace environment and uphold HR compliance standards.
Human Resources Intern
Jurupa Community Services District
06.2019 - 07.2021
- Assisted with benefits administration, leave coordination, and workers' compensation tracking.
- Supported HR policy updates, ensuring consistent distribution and compliance.
- Processed invoices, tracked budgets, and assisted with HR reporting and data analysis.
- Coordinated annual wellness fairs, sexual harassment prevention training, and tuition reimbursement programs.
- Provided front-line HR customer service to employees and the public.
- Gained foundational experience in public agency HR operations, labor relations, and compliance.
Education
Bachelor of Science - Management and Human Resources
California State Polytechnic University, Pomona
Pomona, CA05-2021
Skills
- HRIS Management
- Full Cycle Recruitment
- Data Analysis
- Benefits Administration
- Employee Engagement
- Public Sector Union Negotiations
- Invoice Reconciliation
- Open Enrollment & Benefits Communication
- HR Compliance
- Employee & Retiree Customer Service
Timeline
Human Resources Analyst
Omnitrans
09.2023 - Current
Human Resources Technician
Omnitrans
08.2021 - 09.2023
Human Resources Intern
Jurupa Community Services District
06.2019 - 07.2021
Bachelor of Science - Management and Human Resources
California State Polytechnic University, Pomona