Lauren Hedrei
Montreal,QC
Overview
5
5
years of professional experience
Work History
Front Desk Clerk
Buzzfit
11.2024 - Current
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and managed check-in process.
- Handling administrative tasks and ensuring clean workout environment
Waitress
Basiles
06.2022 - 08.2024
- Working in a fast paced environment and handling customer requests
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Daycamp Counsellor
L'Air En Fete
06.2020 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with staff to ensure safe protocols and shared responsibilities in providing childcare
Education
Bachelor of Commerce - Accounting
Concordia University
Montreal05-2027
Commerce
Marianopolis College
Montreal,QC05-2024
High School Diploma -
Villa Maria High School
Montreal, QC06-2022
Skills
- Time management
- Customer service
- Administrative skills
- Conflict Resolution
- Team Leadership
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Front Desk Clerk
Buzzfit
11.2024 - Current
Waitress
Basiles
06.2022 - 08.2024
Daycamp Counsellor
L'Air En Fete
06.2020 - 08.2024
Bachelor of Commerce - Accounting
Concordia University
Commerce
Marianopolis College
High School Diploma -
Villa Maria High School