Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lauren Hawkeye

Calgary

Summary

Curious, community-minded, and detail-oriented, I bring a strong foundation in human behaviour, inclusive programming, and clear communication to every role I take on. With a background in psychology, content creation, and public programming, I’m passionate about building safe, welcoming, and well-organized spaces—online and off. I’m known for my natural leadership style: calm under pressure, approachable, and decisive when it counts.


As a multiple New York Times and USA Today bestselling author, I have years of experience writing both fiction (across multiple genres and lengths) and nonfiction. I understand the impact of language, the importance of tone, and how to communicate complex topics with clarity and nuance.


I'm certified in Mental Health First Aid and have participated in diversity and inclusion training—skills that inform how I engage with community members, approach difficult conversations, and shape policies that reflect real human needs.

Overview

2026
2026
years of professional experience

Work History

Front Desk Manager

Grand Canadian Rockies
2025 - Current
  • Resolved guest concerns calmly and professionally, balancing empathy with policy enforcement
  • Managed scheduling, payroll, reservations, and daily front desk operations with strong attention to detail
  • Coordinated across departments to ensure smooth communication and guest satisfaction
  • Handled internal and external correspondence, including emails and calls
  • Maintained and updated the company website and managed social media content and engagement
  • Supervised and supported front desk staff, fostering a positive, organized work environment
  • Adapted quickly to internal systems and continuously improved workflow efficiency

Display Coordinator & 2S+LGBTQIA+ Programming

Canmore Public Library
2021 - Current
  • Created and ran inclusive programming such as queer book clubs and 2S+LGBTQIA+ events
  • Designed community displays that reflected diverse experiences and seasonal relevance
  • Served on Health & Safety Committee, contributing to internal clarity around policies and conduct
  • Supported patrons through reference interviews and resource navigation with empathy and neutrality
  • Balanced enforcement of boundaries with active listening and inclusion

Publishing Career

Self-Employed
2007 - Current
  • Authored and published over 50 works of fiction across multiple genres (including romance, erotica, suspense, and speculative fiction), as well as nonfiction essays and educational content
  • Achieved New York Times and USA Today bestseller status with multiple titles across most major publishers, demonstrating consistent audience engagement and commercial success
  • Crafted compelling narratives rooted in emotional intelligence, complex interpersonal dynamics, and inclusive representation
  • Conducted in-depth research on psychology, sexuality, power dynamics, and relationship structures to inform authentic and respectful storytelling
  • Collaborated with editors, cover designers, marketers, and publishing teams in both traditional and indie publishing environments
  • Maintained active communication with a diverse reader base via social media, newsletters, and live events
  • Navigated sensitive topics with empathy, clarity, and care—balancing creative freedom with social responsibility
  • Managed the business side of authorship, including contracts, deadlines, self-publishing platforms, digital marketing, and analytics
  • Adapted tone and content for different audiences and formats, including full-length novels, novellas, serialized fiction, and educational blog content
  • Provided mentorship and peer support to emerging writers through critique groups, workshops, and online forums
  • Gained deep insight into digital content trends, platform moderation practices, and the evolving needs of online communities

Education

Bachelor of Arts - Psychology

University of Alberta
Edmonton
01-2004

Skills

  • Community Engagement: Inclusive facilitation, content review, and respectful moderation
  • Technical & Narrative Writing: Clear, accessible, and empathetic communication
  • Mental Health & DEI Awareness: Mental Health First Aid certified; trained in diversity/inclusion practices
  • Digital Tools: Canva, GIMP, Microsoft Office, Slack, Trello, FetLife, social media platforms
  • Content Strategy & Tag Review: Critical thinking around roles, orientations, and system structures
  • Calm Leadership: Steady, fair, and solutions-focused in high-pressure or sensitive situations
  • Values-Driven: Empathy, integrity, accountability, transparency, and adaptability

Languages

English
Native or Bilingual

Timeline

Front Desk Manager

Grand Canadian Rockies
2025 - Current

Display Coordinator & 2S+LGBTQIA+ Programming

Canmore Public Library
2021 - Current

Publishing Career

Self-Employed
2007 - Current

Bachelor of Arts - Psychology

University of Alberta
Lauren Hawkeye