Lauren Furnas

Greeted and seated guests in a timely manner, ensuring positive first impressions. Communicated effectively with servers and kitchen staff to enhance service flow. Trained new hosts on operational procedures and customer engagement techniques. Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Engaged customers and performed food production, cleaning, and money handling tasks.

Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.

Operated cash register efficiently, processing transactions with accuracy and attention to detail.

Collaborated with team members to maintain cleanliness and organization of work area during shifts.

Created media for department testing, filed regulatory paperwork, prepared bottles by washing them at the appropriate station following standards for completion, cleaned as needed, and supported lab technicians in completing workload.

• 3.85 GPA
• Extracurricular Activities: [Lead Hair/Makeup for Oak Ridge Theatre]