Lauren Forbes
Toronto,ON
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Skateboard Instructor
The Ivy Day Camp
06.2024 - 08.2024
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Salesperson
Astro Amuesments
05.2023 - 09.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Content Reviewer
Nowsite
06.2022 - 08.2022
- Enhanced content quality by reviewing and editing submissions for grammar, style, and accuracy.
- Identified trends and common issues in submitted content, enabling targeted training for content creators.
- Assisted in the development of new content categories, conducting thorough research to inform accurate categorization and tagging practices.
- Streamlined content review process by implementing efficient workflows and prioritizing tasks based on deadlines.
Education
Bachelor of Arts - Film
Concordia University
Montreal, QC06-2026
Ontario Secondary School Diploma -
Lawrence Park Collegiate Institute
06-2022
Skills
- Strong communication skills
- Continuous professional development
- Proficient in team dynamics
- Effective time management
Certification
Certificate in Bilingual Studies (French)
CPR Level C
Timeline
Skateboard Instructor
The Ivy Day Camp
06.2024 - 08.2024
Salesperson
Astro Amuesments
05.2023 - 09.2023
Content Reviewer
Nowsite
06.2022 - 08.2022
Bachelor of Arts - Film
Concordia University
Ontario Secondary School Diploma -
Lawrence Park Collegiate Institute
Similar Profiles
Emily LiebermanEmily Lieberman
Day Camp Counsellor at The Ivy Day CampDay Camp Counsellor at The Ivy Day Camp
Jack WolkoveJack Wolkove
Drama Specialist at The Ivy Day CampDrama Specialist at The Ivy Day Camp
Kathleen GuansingKathleen Guansing
Senior Camp Counsellor at The Ivy Day CampSenior Camp Counsellor at The Ivy Day Camp