Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lauren Faria

St.hubert,QC

Summary

Dedicated and results-oriented service industry professional with over 5 years of experience in delivering exceptional customer service and fostering positive client relationships. Proven ability to thrive in fast-paced environments while maintaining a strong focus on quality and efficiency. I have worked in many different places with many different peers, served and dealt with many different guest and have combined all my knowledge to become an exceptional and dependable employee.

Overview

9
9
years of professional experience

Work History

Supervisor

Jack Astor's Bar & Grill
08.2023 - 05.2025
  • Managed restaurants daily operations to maintain efficient workflow.
  • Demonstrated leadership abilities to enhance team productivity.
  • Addressed customer concerns efficiently to boost satisfaction.
  • Boosted efficiency through setting defined objectives.
  • Effectively completed the pay outs, deliveries, schedules.
  • Opens/closes

Server

Reuben’s Deli and Steakhouse
01.2019 - 11.2023
  • Managed large crowds efficiently.
  • Handled diverse types of guests daily, adapting to varying needs.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Achieved passing score on specialized test covering wine, cocktails, and meats.
  • Grasped importance of indirect upselling strategies with guests.

Server/ Bartender

Peel Pub
02.2019 - 09.2020
  • Worked with team members to ensure smooth operations during peak hours.
  • Fostered strong connections with frequent patrons.
  • Executed opening and closing procedures to maintain operational readiness.

Crew Member

McDonald's
04.2016 - 01.2018
  • Handled tasks efficiently in front counter, drive-thru and various operational areas.
  • Took orders, prepared meals, and collected payments.
  • Handled numerous orders concurrently, ensuring both quality and efficiency were upheld.
  • Selected to lead various training sessions due to comprehensive understanding.

Education

Graduate Certificate - Dental Assisting

PACC Vocational Centre
LaSalle, QC
09.2022

Graduate Certificate - Secondary School

Heritage Regional High School
St.Hubert, QC
06.2018

Skills

  • Dependable
  • Thrives in customer service roles
  • Staff management
  • Natural multitasker
  • Strong leader

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Supervisor

Jack Astor's Bar & Grill
08.2023 - 05.2025

Server/ Bartender

Peel Pub
02.2019 - 09.2020

Server

Reuben’s Deli and Steakhouse
01.2019 - 11.2023

Crew Member

McDonald's
04.2016 - 01.2018

Graduate Certificate - Dental Assisting

PACC Vocational Centre

Graduate Certificate - Secondary School

Heritage Regional High School

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Lauren Faria