Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lauren Dougan

Sudbury,Canada

Summary

Dear hiring committee,

I am writing to express my interest in a recruitment role at Calstone Search Group Inc. I have obtained a bachelors degree in Business Administration from Laurentian University in 2021 and have been working at the Canada Revenue Agency as a Collection Officer. I am passionate about a career in recruitment because it lets me combine problem-solving with helping people find opportunities where they can thrive. Connecting the right talent with the right roles is both challenging and deeply rewarding to me.

In my current role, I manage complex financial accounts and ensure accurate record-keeping while maintaining a professional and client-focused approach. This experience has strengthened my ability to analyze information critically, follow processes precisely, and work efficiently in a structured office environment. I pride myself on being detail-oriented and reliable, qualities I believe are essential for success in any administrative or organizational role.

I am seeking a position with a company that values positive culture and a supportive environment, where I can contribute my skills and continue to grow professionally. I am confident that my combination of administrative expertise, analytical skills, and commitment to excellence would make me a valuable asset to your team.

I would welcome the opportunity to discuss how my experience and strengths align with the needs of Calstone Search Group Inc. Thank you for your time and consideration. I look forward to the possibility of contributing to your team.

Overview

8
8
years of professional experience

Work History

Collection Officer

Canada Revenue Agency
Sudbury, ON
01.2021 - Current
  • Collect outstanding amounts and resolve compliance issues for an assigned workload both in and out of the office.
  • Review, analyse and verify taxpayer information to establish payment, reporting and filing deficiencies; identify related accounts, establish ability to pay, identify recovery sources, sensitive issues and the danger of loss.
  • Initiate contact with taxpayers, their representatives and third parties to gather information and documents as well as promote, negotiate and follow-up on payment and compliance arrangements both in and out of the office.
  • Receive, research and respond to enquiries and complaints from taxpayers and their representatives.
  • Initiate legal action to collect outstanding amounts or encumber and seize taxpayer assets.
  • Make recommendations for consideration for relief

Office Assistant

Jack Dougan Associates
Lively, ON
01.2018 - 01.2021
  • Edit and update the business website
  • Keep warehouse in pristine condition
  • Filing and office organization
  • Recruiting new employees

Education

Bachelor - Business Administration

Laurentian University
Sudbury, ON
05.2021

Skills

  • Efficient with Microsoft programs, including Word, Excel, & PowerPoint
  • Excellent at multitasking
  • Responsible and dependable
  • Self-motivated and able to work well independently and as part of a team
  • Strong organizational and communication skills
  • Admirable problem-solving expertise

Languages

English
Native or Bilingual

Timeline

Collection Officer

Canada Revenue Agency
01.2021 - Current

Office Assistant

Jack Dougan Associates
01.2018 - 01.2021

Bachelor - Business Administration

Laurentian University
Lauren Dougan